Lucky Eagle is not our regular casino, but we go from time to time to break up the routine. We always have a great time. The food is always great. Love the self service soda. The hotel is a wonderful addition and we enjoy the pool after a long night of gambling. Customer service has always been good, but we miss Willie since he retired.
I am always amazed at the reviews as people complain about losing - that's why they call it gambling! We have never walked away with a lot of money, but we stick to our budget and have a good time.
Have visited this casino several times and generally do quite well considering the odds always favor the house, not into table games so cannot really comment on those although I do hear people cheering fairly often so I guess someone's a winner. Quite frequently I will either come out with what I went in with or up a few dollars, usually spend a couple of hours there and bets on the slots average around 50/60 cents.
Like most casinos the atmosphere is generally smokey and this can be off putting if you are a non smoker or have COPD, the non smoking section doesn't really have a great variety of machines although they have table games in there I've never actually seen anyone playing at them.
The staff have always been very polite, even in the restrooms, they make you feel welcome and seem to appreciate that you have chosen their casino, If you are a first time player they are very helpful and take the time to ensure that your experience with them will be a good one.
Food is average, the buffet is too open for me, I prefer to eat in a booth with a little more privacy but have been to far worse than that one. Tried the steak bar one night and although the steak was good the wait to get served wasn't. I was eating alone and felt like I was invisible, the room was packed and claustrophobic.
Overall, I give this casino the thumb's up and will be going there again
After the positive feedback here, I thought I would try out the Lucky Eagle. I went on a Wednesday afternoon last week, and this Tuesday afternoon this week. The staff is friendly, the hotel is nice, and the deli has great food. But I came to play the slots. Last week I came out ahead, but it took a long time. The bonus games are very small here, so the money has to be made on the regular paylines. This week, the "suck money" button was switched on for the entire afternoon, making for some terrible gaming. I'm not sure if it has to do with the 90 room hotel expansion, or the "comp multiplier" promotion dates. Anyway, I wound up way down from last weeks gains. Hang on to your wallet, folks. The Lucky Eagle is good when its good, but terrible when its bad.
First of all, we love the casino. We do not like the buffet because it is dirty. Start with the floor. The salad bar is a joke. The food is ok. The service is bad. Hot plates at the salad bar? Those people need to be trained. If I ran my resturant like they do I would be ashamed to open in the morning. The next item please put some keno machines in like game king multi-game. It will make my day. The keno they have now is a joke. No players!
My husband and stopped in on a Tuesday night to stay and play for our "date night". Unfortunately the hotel was already booked solid, and the very friendly clerk at the counter let us know they fill up almost nightly!! The casino itself was beautiful inside and out. All the staff we interacted with were very friendly, and we got an extra $5 to start the night on the slots, when we joined the players club. Will definitely go again, but book a room in advance.