Lucky Eagle Casino & Hotel

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3.3 (41)

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Details

Address

12888 188th Avenue SW

City

Rochester

State

Washington

Zip Code

98579

Country

United States

Phone

(360) 273-2000

Website

http://www.luckyeagle.com

Toll-Free Number: (800) 720-1788

Rooms: 65 Price Range: $129-$169

Suites: 4 Price Range: $239-$289

Restaurants: 5

Liquor: Yes

Valet Parking: No

Hours: 8am-4am/24 hours (Friday/Saturday)

Casino Size: 55,000 Square Feet

Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Poker, Pai Gow Poker, Three Card Poker, Spanish 21, Keno, Bingo

Overnight RV Parking: Must use RV Park

Special Features: 20-space RV park ($25 per night). 1,200 slots.

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User reviews

41 reviews

5 stars

17%

4 stars

41%

3 stars

12%

2 stars

10%

1 star

20%

Overall rating

3.3

Slots

3.0(41)

Table Games

3.1(38)

Customer Service

3.4(41)

Player's Club

3.4(41)

Gaming Atmosphere

3.4(41)

Amenities or Hotel

3.5(39)

Food & Drink

3.3(41)

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Name

Review Title

Ratings

Slots

Table Games

Customer Service

Player's Club

Gaming Atmosphere

Amenities or Hotel

Food & Drink

Comments

Pitiful just plain pitiful

March 22, 2019

Overall rating

1.2

Slots

1.0

Table Games

N/A

Customer Service

2.0

Player's Club

1.0

Gaming Atmosphere

1.0

Amenities or Hotel

N/A

Food & Drink

1.0

So I go to this casino because it is located in the same town and convenient not because it is a good casino. There is a huge billboard that overlooks the Interstate and on it is a Lucky Eagle sign that says 3x the Points All Day Everyday but when you put your players card in the slot machine you only earn 1x for Comp Points. If you go to their buffet, definitely check your receipt, the price list behind the cashiers says Lunch $10.95 for Seniors but when they ring it up and you look at your receipt, they charge you $13.95 and it says Senior discount after it. I played 7 different slot machines today and had to spend $20 each before any type payout was given and of those 7 only 2 machines payed out more than the bet but never more than 3x greater than the bet. On their new Buffalo Gold Machine, it took over $120 before the first payout was given and it was for 40 cents on a $3 bet. This casino simply doesn't give a damn about entertainment for their customers, they just want as much of your money as possible. The two times I got a decent payout or into the bonus was right after I pulled out the Players Card from the machine. You will be amazed at how little you will earn in comp points regardless of the amount of money you play. The workers give the excuse "Oh its not about how much you spend, but how long you played" I have played on their machines for 3-4 hrs with bets from $2-$4 and only earn $3 in comp points. At MuckleShoot Casino, I win and lose but will earn 8-15x more comp points than I can get at Lucky Eagle in the same amount of time. If you are already driving a long distance, then drive a little further to a different casino that truly believes in providing entertainment and good experience because it is highly unlikely you will find it here.

Kevin

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new games...no wins

November 03, 2017 (Updated: November 04, 2017)

Overall rating

1.0

Slots

1.0

Table Games

1.0

Customer Service

1.0

Player's Club

1.0

Gaming Atmosphere

1.0

Amenities or Hotel

1.0

Food & Drink

1.0

I am a local and started going to the Lucky Eagle over a year ago. I won big the first month playing the BeerHaus slot game. After a month I started losing more than winning and I didn't mind. But now a year later I can honestly say that during the past year I witnessed the games being manipulated so bad that it was obvious. I have not won in the last year (call me stupid I deserve it). A friend and I went last night just to get out and they got rid of the beerhaus game and replaced it with a "new version" of it. We tried it...you can no longer interact with it or manipulate it...you can't stop the screen in any way....the new games are called "lottery" games which means you have to rely on the computer only...I played it for a couple hours and lost....all you do is sit there and be a robot to push the "bet" button. was very boring and I watched as my hard earned cash went bye-bye. Plus, 3 days ago Lucky Eagle guards tasered an older lady when she went to collect her winnings...apparently she won a "big win" and they refused to pay her. I, and my friends are never going back. It used to be fun but now it is all "politically correct" there. The people who work there are mostly rude and stuck-up. I'm going to spend my "fun" money on something where I get something back everytime...like a spa and massage..or a fishing trip...or Disney Land...not some machine that steals your money as you just sit there and hit a button.

john smith

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Terrible

November 01, 2017 (Updated: November 01, 2017)

Overall rating

1.0

Slots

1.0

Table Games

1.0

Customer Service

1.0

Player's Club

1.0

Gaming Atmosphere

1.0

Amenities or Hotel

1.0

Food & Drink

1.0

As a previous customer I can personally say this casino is the worst I have ever been to. Ever time I have eaten here, I have gotten sick from the food. The buffet does not keep their food fresh and most meats are not fully cooked I.e. Chicken. The machines are very dirty. Customer service sucks, you try and get a drink from the cocktail waitresses and they will take forever to get back to you and more of the time you can't find any employees on the gaming floor. Security is a joke, most of them are on their phones and allow anyone through the doors including minors as well as druggies. I don't know how many times there were fights while I was there between tweakers or needles and other paraphernalia just laying around in the bathrooms and near the machines. Overall just a very unclean casino with terrible service.

Annon

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this place is thievery

August 31, 2017 (Updated: September 01, 2017)

Overall rating

2.2

Slots

1.0

Table Games

2.0

Customer Service

3.0

Player's Club

2.0

Gaming Atmosphere

2.0

Amenities or Hotel

2.0

Food & Drink

3.0

I have litterally spent THOUSANDS of dollars here trying to convince myself they are not thieves. on one occasion in 2014 I spent 7k on max bets and no bonus of anykind. i stopped going for aalmost 2 years and recently went back and spent 1k which litterally produced the same results. I have played every machine to the tune of hundreds trying to get anykind of something that could be considered some reconciliation before and after the remodel and this place just takes every dollar you give it. management changed to some chinese and this place is TIGHT! BE WARNED....gambler with large sums DO NOT GO HERE unless you want to loos your money! This place has taken THOUSANDS of mine with no returns

pissed off

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Back Again

August 17, 2016

Overall rating

3.9

Slots

3.0

Table Games

4.0

Customer Service

4.0

Player's Club

4.0

Gaming Atmosphere

4.0

Amenities or Hotel

4.0

Food & Drink

4.0

Back again. Quick one nite and two day trip. Non Smoking Rooms are Great. Wife play machines and hit 700 dollars.

I play dice Back and fore. Had Two good passes. Mostly great people at the table. Smoker can be a problem.

Could not hit anything at the black jack table. 1 hr before we left I hit a royal flush at pai cow. Made me a winning trip.

Would like to known when new Parking building will done. Nobody at Casino can say anything. They need the extra parking

Michael

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