Grand Casino Hotel & Resort

Grand Casino Hotel & Resort

Hot
 
3.0 (15)
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User reviews

5 reviews with 1 stars
15 reviews
 
13%
 
33%
 
13%
 
7%
 
33%
Overall rating
 
3.0
Slots
 
2.4(15)
Table Games
 
3.3(12)
Customer Service
 
2.7(15)
Player's Club
 
2.9(15)
Gaming Atmosphere
 
3.1(15)
Amenities or Hotel
 
2.8(13)
Food & Drink
 
3.5(15)
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Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
5 results - showing 1 - 5
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Can't win!
(Updated: December 08, 2013)
Overall rating
 
1.4
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
2.0
Food & Drink
 
3.0
At one time you could take 100 bucks and play all day on the slots. You might not hit a jackpot or win big, but at least could play for a couple of hours. But 100 bucks will last about 5 minutes at the Grand now. I suggest you take your money elsewhere if you are looking for an entertaining evening where 100 bucks will last longer than 5 minutes. The food is good though, but do not expect anyone to offer you any type of drinks...It's all self service......what a shame that it used to be a fun place to go but now has become the joke of the casino's in town!
LR
Comments (0) | Was this review helpful? 5 1
I would not go to this place
(Updated: July 10, 2013)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
I would not go to this place, the Pottawatomie tribe there does not give back to Indians on the roll and it seems to be harder to get the help they need housing, medical…Just learned same guy has been in charge for many many years, I thought this was to help the tribe and the ones on the roll? What a bummer for those Indians!!! and the slots are tight
I
Comments (0) | Was this review helpful? 1 0
The Grand is getting a bad reputation.....
(Updated: June 19, 2013)
Overall rating
 
1.3
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
We used to frequent the Grand Casino often, but have recently stopped going. Used to take a crowd out there with us, either family or friends, but the slots have become ridiculously tight, and no one seems to have fun anymore. There is just no "draw"....I hear the same complaints from other patrons. The play twenty for ten, I thought, was decent, but this point system sucks.....no one can seem to tell you how much money you have to spend to earn a point. I really feel sorry for the clerks that have to somehow "sell" this brilliant idea. It's confusing and smells like a scam. Spending my hundred somewhere else, suggest you do the same.
A
Comments (0) | Was this review helpful? 1 0
This place is NOT fun
(Updated: November 11, 2012)
Overall rating
 
1.4
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
2.0
Player's Club
 
2.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
2.0
When you put in $100 you would think you could play a game machine all evening, especially at the Penny Archade. This place thinks you should pay for their hotel, their staff that stands around 'looking' busy, is unfriendly and then gobbles up every dime you have on you! Stengy tiny cups you can barely put a drop of coffee or pop in and then makes you feel like you didn't do enough for them while once in awhile some wild playing high roller hits jackpots upstairs. Ever think your little game machine is filing up the high roller's machines up stairs? You'd be right. They play you for a sucker except for "Gotta Have THREE Machines at a time" when she is there. She takes out $15,000 to $20,000 or more a day when she is there. Follow her, find out how she plays and you get it instead. This is a bad joke.
F
Comments (0) | Was this review helpful? 5 1
WORST place to go now, tight as a drum on their sl
(Updated: March 28, 2011)
Overall rating
 
1.2
Slots
 
1.0
Table Games
 
2.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
FOOD IS DRY and old in buffet since they stopped letting people use the player's card for a discount. No one much eats there though they send out a few discount tickets. Not enough to keep the food turned over quick enough. Same old menu week after week, gets really old, dry, tasteless. The slots are a buzzing but nothing really happens for very many people, only one or two once in awhile. Everyone else loses everything they have, machines are dead. They get new machines and expect the people to pay for them dearly. I HATE the new machines, especially the ones at the Ft Knox that use to play when nothing else did. NOW NOTHING plays. No jackpot in THREE years and before I could win them but not now
C
Comments (0) | Was this review helpful? 10 5
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