Choctaw Casino Hotel - Pocola

Hot
 
2.4 (12)
4809 0 1 0 0 0

User reviews

5 reviews with 2 stars
12 reviews
 
17%
4 stars
 
0%
 
25%
 
42%
 
17%
Overall rating
 
2.4
Slots
 
2.2(12)
Table Games
 
1.7(7)
Customer Service
 
2.6(12)
Player's Club
 
2.5(12)
Gaming Atmosphere
 
2.9(12)
Amenities or Hotel
 
2.3(9)
Food & Drink
 
2.4(12)
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Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
5 results - showing 1 - 5
Ordering
Bad customer service
(Updated: October 10, 2017)
Overall rating
 
1.9
Slots
 
2.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
4.0
Food & Drink
 
2.0
The worst customer service nice casino but really tight slots I have spent a lot of money there been going for 10 years been there more than cherokee casino in Roland I’ve had much better luck at Cherokee and there customer service is the best I have won a 24000 pot a 20000 pot 9600 pot and. 6400 pot at Cherokee casino the biggest I’ve ever hit at choctaw is 5000 and I’ve spent much more money there. I would recommend Cherokee over Chocktaw any day of the week my host Deanna is awesome she makes sure I have a pleasant experience. Choctaw has gotten so big unless u spend 20000 a month there they really treat you bad. 
RH
Comments (0) | Was this review helpful? 4 1
Basically stole my credit card
(Updated: August 17, 2017)
Overall rating
 
2.4
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
4.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
N/A
Food & Drink
 
3.0
My credit card was not returned at the restaurant so when I discovered it hours and over 100 miles later I called them. They would not cut it up so I could have a new card sent to me. I told them that I could give them the number, my name, the expiration date, the CVV code, fax them my drivers license and a photo of a duplicate card, and even tell them what I had for lunch so they could verify that with our waitress. I even spoke to the next idiot up in security but he would not help me by simply cutting up the card ! Now I've had to contact my CC company, cancel the account, wait for new account cards to be mailed to me, and spend god knows how long on the phone calling 8 companies that have my old number on file for automatic billing. I've dealt with idiots before, but these guys take the cake. Ironically, we had planned to go back occasionally like we usually do in Siloam Springs. Cancel that ! 
RT
Comments (0) | Was this review helpful? 3 0
loose?
(Updated: December 12, 2013)
Overall rating
 
2.3
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
3.0
Player's Club
 
1.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
4.0
Food & Drink
 
3.0
No good anymore. They must be paying for new the building, go somewhere that you can at least have fun and not drain you in 30 mins.
T
Comments (0) | Was this review helpful? 4 2
Its ok
Overall rating
 
1.6
Slots
 
2.0
Table Games
 
1.0
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
It was very smokey and the buffet was crap. The slots were okay but i would go to Tunica over this place.
TK
Comments (0) | Was this review helpful? 4 0
Indian Casino
Overall rating
 
1.7
Slots
 
3.0
Table Games
 
1.0
Customer Service
 
3.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0


No longer have off track betting. I can't get past the ante on the blackjack.



Have a fairly good buffet no real restaurant. There is no players club, hotel. I rated poker room but am not a poker player. There needs to be a N/A.

TN
Comments (0) | Was this review helpful? 1 0
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