Cherokee Casino and Hotel – West Siloam Springs

Cherokee Casino and Hotel - West Siloam Springs

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2.2 (21)
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User reviews

21 reviews
 
5%
 
19%
 
14%
 
19%
 
43%
Overall rating
 
2.2
Slots
 
2.1(21)
Table Games
 
1.8(13)
Customer Service
 
2.4(21)
Player's Club
 
2.0(21)
Gaming Atmosphere
 
2.2(21)
Amenities or Hotel
 
2.8(18)
Food & Drink
 
2.2(21)
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Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
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21 results - showing 11 - 15
1 2 3 4 5
Ordering
Tight
(Updated: April 17, 2016)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
If you like tight slots go here.
G
Comments (0) | Was this review helpful? 3 0
All right but could do without all the smoke
Overall rating
 
3.4
Slots
 
5.0
Table Games
 
N/A
Customer Service
 
5.0
Player's Club
 
3.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
3.0
I have to say, a few months ago I went to Oaklawn Casino, they had the casino divided up half was smoking and non-smoking. It had a great atmosphere.

I can't say the same for Cherokee Casino the entire place was smoking and they had a tiny room for non smoking with only a few games. We played the slots and won on several games. My wife said the lady giving her cashout money to her was very courteous. We did not get any food or drink. The buffet look good but we had already eaten, I was not going to rate the players club or the food and drink since I did not use, but it will not allow you go on so I have them 3 on both.
D
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Highway robbery
(Updated: November 10, 2015)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
This place is not a casino. It's a place where you get robbed on points, games and fun. The purpose of going to a casino is to have fun. Their rewards are very bad. I've spent over 2000 in one month just to see what they would give me. They gave me $5.00 rewards play. The girls at the rewards desk is very rude. If you ask them something they get rude with you. I saw this black girl ask them a question and they were mean to her. The slots are so locked down and tight to where you just want to pull out your hair. I would not recommend this place to anyone. I have football players as close friends and they are spending a few weeks here in Arkansas after the season is over with and they love to gamble. This or any Cheerokee casino will not receive any of our money. I believe that they are racist and hate to see blacks or Mexican win. Go some place else. Whatever happen to the cars that they don't give away? How can they take from people and still be in business? Why do they have so many workers standing around the players? They can't let people win because they have to pay the workers to stand around. I hate this place and I would never return. I hope the gaming commission shut that place down. You may as well hand over your wallet or purse and turn around. Machines are too tight and the customer service is horrible. Oan they have bugs that bite and jump everywhere.
NW
Comments (0) | Was this review helpful? 6 0
We used to win here
(Updated: March 08, 2015)
Overall rating
 
1.7
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
5.0
Food & Drink
 
1.0
Well we use to win . Not anymore, if you get ahead, get your money and run. I feel they do single you out if you win. Cause then you can't hit anything. Plus, when they tell you that you have won too much money to get comps after spending thousand there, really? Or that you have been over comped. if you use your card, you never win. Plus why use it when they don't ever invite you to their Stupid things?
BH
Comments (0) | Was this review helpful? 7 0
Enter at your own risk!
(Updated: November 01, 2014)
Overall rating
 
1.9
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
2.0
Player's Club
 
2.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
4.0
Food & Drink
 
1.0
Just light your money on fire and punch yourself in the groin and call it a day. Cherokee Casino Siloam Springs has to have the tightest slot machines that I have ever played. I think it is because there is no competition nearby and I hear it is much cheaper for them to pay the fines then to have legit slot machines. Every time a new slot machine comes in, it is set to the factory legal standards the first couple of weeks to lure people in and then they tighten it way up after the inspectors leave. The buffet use to be really good but whatever you do, never eat their late night buffet on the weekends because it is nasty! They are suppose to have a cook late night to make fresh eggs, but they are never to be found and the limited food they have out, has flies all over it and many of the items are as hard as a rock. Save your money and take a nice trip to Vegas instead of letting them steal all of your money and not care if you are having a good time at all. All they want is your money and they could care less about the customer.
BJ
Comments (0) | Was this review helpful? 7 0
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