Have been going there since it opened, but I won't be going there again to play cards. In a nutshell, there was a misdeal that could have been easily handled, but it wasn't. Instead, one pit boss turned his back on the table and walked away without explanation of any kind to the players. Next, a female pit boss came over and immediately said, "You are just pissed off, because you lost." The way it was said, was completely nasty. All we were looking for was a reasonable explanation of why they did what they did to complete the hands. We were not given any option to bury the hand, nor were we given an explantation of the house policy(ies). I have never been treated this way at any casino. The money lost was only the table minimum, so it wasn't like we had any major bets on the table, so it was not about losing at all. It was about horrific customer service. Play at another casino. these people do not deserve your patronage.
Borgata is probably one of the nicest casinos in AC; but you have be a big fish to play in a big pond. They are well known for their poker and it's certainly worth going if that's your thing. However, if you consider yourself a low roller or someone that simply enjoys playing mid-range bets, you are not going to find yourself at black card status anytime soon. They cater to higher end clientele and if you're not ready to ante up some bucks, you aren't going to get very far in status. Overall, Borgata has a nice restaurant selection, the environment is pleasant and there are a ton of slot machines. If you're looking for a nice night out or you enjoy the high life, Borgata is probably one of the best choices in AC.
It's been a couple years and it's just the way I left it, excellent. The only question is who is second best in A.C. Borg has the nicest hotel, best casino, good full pay video poker even at a quarter level and one of the best poker rooms in the country. If I have to say one negative, it's that it's not close to the boardwalk or beach, but there are shuttles for that stuff. the important things are all there.
Wow, my wife and I can not say anything, but WOW! The moment we checked in we were greeted like all stars at the Borgata. We checked in 12/1/11 left with the free room upgrade 12/2/11, and actually won money! Highly rec. this As your gaming destination in AC.