I have been a slot player at Ballys for over 20 years, most of that time a diamond card holder, until last.year!, my friends and I visited once ot twice a month! I get asorr mim. of 600 tier pts.each trip! Now i earned platimum status , ( not by getting a credit card). I keep trying to get a room but i am told nothing available for a comp,room! I have a problem walking so Ballys tower is perfect for me! For some reason Ballys is not taking care of their faithful visiters! We eat, sleep and play at Ballys! Conventioneers spend hardly nothing compared to what we do, yet they,are pampered as are the young crowd who drink free and get bombed spending nothing., i am frustrated and i guess my friends and I will have to find our enjoyment elsewhere as many others have! Sorry i have always enjoyed Ballys , its a shame you are ruining it for the real supporters of the casino!
Just took my wife and daughter to vacation in AC stayed @ Bally, so dissapointed. Room was ok was surprise to have refrig no microwave? Really generic. Staff kinda rude except for one housekeeper lady. Also notice security on game floor mean and ignorant, looking @ you like ya gonna steal. Never felt comfortable or welcomed, and as far as slots no comment. One big gimmick, Every casino on boardwalk we played slots @ totally tight , atmosphere horrible cross the board should have stayed in PA.. Never AGAIN ...
Bally's is in a great center boardwalk location, The casino games are pretty standard in A.C., but there are some good progressives and full pay video poker. The poker room is way up on 4th level by escalator but gets plenty of player traffic. The buffet is closed, but the indoor pool and spa were nice. I enjoyed my stay at Bally's.
Stayed here last week since they had given me two rooms for free which we're located in the Claridge so were not the greatest rooms but hey can't beat comped really. I was in Atlantic City back in January of this year and I thought the wild west portion of the Casino was going down hill then well this visit it really went down hill. There are only a few machines left there in the wild west portion of the casino. Where there were slots it's now boarded off and I heard that the buffet is closing shortly as well. I spent 200 dollars in the slots and have nothing to show for it either.
I have a slot bonus ticket which I got by paying the bus fee once. But I did not bring my Id with me. They told me I can come next time and get it.
I came today. But they said if I want to get it I have to pay for their bus again, which I did not.
I think it is reasonable to get this bonus since I already paid it. I am not sure I will go to atlantic city again, so I probably will never get this bonus.
Really nothing more to say about their service. They just really do not care about their customers. very cold attitude.