Review Detail

New Jersey 150169
Not good customer service
(Updated: February 27, 2012)
Overall rating 
 
2.3
Slots 
 
1.0
Table Games 
 
3.0
Customer Service 
 
1.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0
I have a slot bonus ticket which I got by paying the bus fee once. But I did not bring my Id with me. They told me I can come next time and get it.

I came today. But they said if I want to get it I have to pay for their bus again, which I did not.
I think it is reasonable to get this bonus since I already paid it. I am not sure I will go to atlantic city again, so I probably will never get this bonus.
Really nothing more to say about their service. They just really do not care about their customers. very cold attitude.
D
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