THE COSMOPOLITAN IS A UNIQUE LUXURY RESORT HOTEL AND CASINO IN THE HEART OF THE LAS VEGAS STRIP LIKE NONE OTHER
The 100,000-square-foot casino, designed by Friedmutter Group, Cosmopolitan features the latest advancements in gaming technology including IGT Partners’ server-based gaming. Player’s favorite table games combine classic Las Vegas with a touch of modern luxury and, in a departure from traditional casino practice, boast grand windows with views of the Las Vegas Strip. The casino floor features approximately 1,300 slot machines with denominations ranging from $0.05 to $500, more than 120 individual gaming tables and Video Blackjack and Poker machines at several bars and lounges.
Terraces – The Cosmopolitan adds an entirely new dimension to the Las Vegas’ guest experience by offering oversized residential-style living space with expansive private terraces spanning the entire Valley, unique to the destination.
We were treated to a Wrap Around Terrace Suite that directly faced the Bellagio Water Fountains. It was the most elegant room we have ever had in Las Vegas.
Rose – With the introduction of chatbot and resident mischief-maker, Rose, guests are given a mysterious card in a room key packet with a phone number on it. Once guests begin texting the number, they are introduced to Rose, the resort’s revolutionary Artificial Intelligence (AI) equipped virtual concierge who does more than any one person could do alone. Rose’s playful concept is unlike other chatbots in the hospitality space as she is savvy, quick-witted and inspiring—reflecting the distinct mystique of The Cosmopolitan to its guests. In alignment with the resort’s spirited brand and market-leading creative, Rose strays from robotic commentary and instead uses her Cosmopolitan personality to engage guests. This allows for a higher-level of satisfaction for the customer experience as they can engage in real-time conversation via text message.
Identity Membership Program – Identity Membership is the guest rewards program for The Cosmopolitan of Las Vegas. Members of the program receive Identity Points on all qualifying expenditures, earing access to exclusive benefits associated with the Silver, Sterling, Gold and Platinum membership levels, such as complimentary services and priority access to venues and events. In addition to recognizing gaming spend, Identity Membership recognizes and rewards all experience spending at a comparable rate including all hotel stays, dining, spa visits, pool and recreation spending, retail and incidentals. Members may easily redeem points at almost every location in the resort for room accommodations, food and beverage experiences at restaurants, bars, or lounges as well as spa treatments and retail purchases, just to name a few.
Restaurants are in abundance at Cosmopolitan. Personal favorites are China Problano, Blue Ribbon, Red Plate and Zuma. I did not have a good experience at Holstein's.
There is a nice selection of slots and table games. The dealers are very friendly and interact well with the players.
My wife and I have stayed at Cosmopolitan twice and we really enjoyed it.
Now I've got to say I'm not usually a fan of the big mega-resorts on the vegas strip, but this is the best all around casino I've ever been to. Not only is it absolutely gorgeous, but the customer service is spectacular and on top of that they actually have pretty good video poker for a strip casino.