Hollywood Casino Tunica

Hot
 
3.0 (14)
8824 0 13 0 0 1

User reviews

14 reviews
 
7%
 
29%
 
43%
 
7%
 
14%
Back to Listing
Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
15 results - showing 6 - 10
1 2 3
Ordering
Am Shocked at Some of the Reviews
(Updated: April 16, 2012)
Overall rating
 
4.6
Slots
 
4.0
Table Games
 
4.0
Customer Service
 
5.0
Player's Club
 
5.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
5.0
Food & Drink
 
4.0
I have visited this casino several nights monthly since it opened over 16 years ago, I have never been anywhere that had the family-[like service as you get at the Hollywood. Doesn't take but a few trips and everyone starts calling you by name, including the maids emptying ashtrays in the casino. Most go out of the way to speak. The buffet is on line with most other casino buffets. Everything isn't always great, but I've never been that I couldn't find ample good food. You are going as a tester of food, as if you were home you wouldn't have 10 meats on your menu. If you go to eat at prime times, the food will be fresher than if you go at 1 A.M. Sounds like to me those complaining just like to complain. I've never seen bums occupying bar stools day and night. You play, or you pay. And if you sip on 1 bottle a beer every 2 hours, you are asked to let players have your seat. If you have to wait 30 minutes to get paid of on a $5000 jackpot, my God, be happy! It just shows they are busy paying others off as well. You cannot go wrong at this casino. If you have a problem and management doesn't work it out to your satisfaction, you are not at the Hollywood in Tunica,
K
Comments (0) | Was this review helpful? 8 9
Front Bar drunk deadbeats
(Updated: February 02, 2012)
Overall rating
 
3.4
Slots
 
5.0
Table Games
 
5.0
Customer Service
 
1.0
Player's Club
 
5.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
5.0
Food & Drink
 
1.0
The front bar has the same old deadbeat drunks sitting and not playing. maybe a quarter (25 cents) every hr. or so. The fat old man usually with a red cap on and his friend with his beer in a koozie. The bartenders cater to them, free beer haven't seen either one of these men leave a tip yet. They give them free comps for meals and maybe they might have spent $10 in 10 hrs. The red cap man even got his last meal in a bag to go later that night. Waved his card at the bartender and said comp,comp,comp. It was put right on there, I saw all of this myself. But if I spend 3 or 4 hundred dollars you don't have enough for one buffet? They sit and hold the same seats every week and usually every day, the first 2 seats on the end by the jackpot sign on the side by hotel entrance. One had the same color card as mine, but bartender said "he is a premier member". Well,m what am I? At least I tip and spend quite a bit of money.
C
Comments (0) | Was this review helpful? 10 3
Had a good time playing Slingo
(Updated: November 30, 2011)
Overall rating
 
1.6
Slots
 
3.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
I VISITED HOLLYWOOD CASINO ON OUR R&M bus tour. I ONLY PLAYED THE SLOTS , AS WE STAYED NEXT DOOR at
Resorts and walked over to see what it was like. My friend won a pretty good sum of money on the PLATINUM MACHINE
and I had a good time on the ;SLINGO' MACHINE. We were there about 2 hours on Nov 13th.m


K
Comments (0) | Was this review helpful? 4 9
Response to complaint
(Updated: October 25, 2011)
Overall rating
 
4.0
Slots
 
4.0
Table Games
 
4.0
Customer Service
 
5.0
Player's Club
 
4.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
3.0
Food & Drink
 
4.0
I wrote the earlier review concerning the terrible buffet. Besides posting here, I wrote the casino manager. Within a week, I received a phone call from the director of customer relations. He listened to my complaint and thanked me for taking the time and effort to let them know I had had a problem while there. He also invited me to come back and dine again. Well, I did and I will assure you my complaint was well addressed. The food was much, much better and I felt satisfied that my time was not wasted. My hats off to management for addressing a problem and getting it fixed. It's nice to see a staff that care that cares about their customers. I also stayed and played for a while. I didn't make a fortune but I had a good time and went away on the plus side. Thanks.
J
Comments (0) | Was this review helpful? 11 4
Whoa--a DELOREAN
(Updated: August 31, 2011)
Overall rating
 
3.0
Slots
 
3.0
Table Games
 
3.0
Customer Service
 
3.0
Player's Club
 
4.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
3.0
Food & Drink
 
2.0
HOLLYWOOD TUNICA --BUFFET IS CHEAPEST AND NOT ALL THAT BAD--THAT IS IF YOU COMPARE IT TO RESORTS. ROOMS ARE JUST FINE. RELATIVELY A SMALL CASINO IN SIZE. FAIR-TO-MIDDLIN DRINK SERVICE. ALL OF TUNICA'S CASINOS OFFER FREE ALCOHOLIC BEVERAGES TO PLAYERS. BEST DECOR OF A CASINO, WHAT WITH ALL THE MOVIE PROPS...AND A DELOREAN (MAYBE HARD ROCK LV IS BETTER). YOU CAN'T GO WRONG IF YOU PICK THIS FOR YOUR NEXT STAY IN TUNICA. BUT EAT YOUR DINNER BUFFET AT SAM'S ACROSS THE STREET (QUARTER MILE ACROSS THE STREET).

L
Comments (0) | Was this review helpful? 4 8
15 results - showing 6 - 10
1 2 3

Title