After reading the other reviews I see that although I am not a BIG spender I see people who spend far more than I are having the same questions. Absolutely NO ONE at Four Winds is willing or able to explain their points system. My husband, who goes with me every time, rarely gets any of the promotions cause they keep telling him that his "average play" isn't high enough. We spend the same amount of money and actually I win more than he does, on average. Their return on my dollar is poor and it is ridiculous that when playing slots and you get into a BONUS - you can get absolutely -0- at the end of the BONUS.

I have been attending since the first day they opened and one of the first things I said was that I hoped they did not start all of those "free giveaways". When they have the huge giveaways there are people who show up, sit on a machine and play 1 and 1 or worse yet, take up two machines, next to each other, and still play 1 and 1. My husband and I will not go on the huge giveaway days. Can't find any machines, that we like to play, available.

We will continue to visit Four Winds but our visits have reduced in number per month and our per visit spending has also been cut down. Neither of us expect to get rich at a casino but we would like to have our money give us time to play and not just donate!

I have gone to Four Winds numerous times and play primarily blackjack. As a whole, I find the dealers there to be, on average, the friendliest in the area and it makes the experience more fun than when they are stiff and robotic like at other casinos. However, I have asked on numerous occasions for them to explain their comp system for blackjack to me and nobody has ever been willing to do so. They simply ask you what you want and then will take your card and come back with a yes or no to your request with no explanation of why you did or didn't get what you asked for. On my most recent visit, I played at the same blackjack table for 9 straight hours and when I asked at the end if they could give me a free meal or anything (I've received meals before while playing far fewer hours), the pit boss seemed annoyed by the question. After first avoiding me as I was trying to ask, she then took my card to someone for them to check it and I heard her make an insulting remark about me as she asked him to check the card. When they returned and told me I hadn't earned a meal, I was a disappointed but I was far more upset that I heard her make the remark about me. I was in no way rude or demanding when I asked that she check. They are never willing to explain how they determine it and I have received meals for less play there. I certainly didn't think my question was unreasonable and her reaction to my question really upset me and sent me home a little angry. A friendly, "Sorry, we can't do anything right now" would've been a far better way to go.

I have very mixed feelings about the Four Winds. Only went there twice. The first time we were staying at Blue Chip and stopped in to take advantage of their $400 promotion, where they would cover losses up to $400. We lost $400 in a very short time. We then received the rebate offer along with an offer for a free hotel night and on a specific date, a $200 bonus. We took advantage of that and booked the hotel for the night prior to the bonus offer. We babysit a grandchild during the day so couldn't leave the northwest suburbs of Chicago until 6p.m. Once on the road, we encountered a problem on the road where all lanes were blocked due to a truck being overturned and grease on the road. I called to advise the hotel we were still on the way but that we would be late. They stated they could only hold the room until 9 p.m. I told them we had a reservation and were still coming and that is why I called. They said they were overbooked and if they couldn't put us up there they would find accommodations. This ticked us off plenty. We arrived at what we thought was 9:05 p.m., but in Michigan it was 10:05 p.m. We got the last room available. Bad news was it was a smoking room and we had reserved non-smoking. Good news was - it was a suite. Loved the room and view and had a good night's rest before heading to the casino in the morning.

We went directly to the player's club to get our rebate credits and bonus credits posted to our players cards. It was around 8:30 am. The system was down for updating for about an hour. Couldn't they have done this during the night? Here we are ready to play but not on our dime again. We need to wait for the credits to be put on our cards. So we decide to have breakfast. The buffet is not open until lunch time. No coffee shop. There is a fast-food type area that serves breakfast. Fairly expensive I thought, and not very good, but it killed time. Around 9:15 the players club was operating again. We got the credits and played for a couple of hours. This time the machines were a little more generous to us and we took back our $400 plus the $200 bonus and left.

Bottom line. Loved the hotel. Had one experience were the slots were cold as ice, but the next time they hit fairly well. Video poker sucked. Did not try the tables. We now get offers almost daily but it is 2-1/2 hr. drive and generally not worth the offer so it is unlikely we will return unless going up with friends. If you get a hotel offer, I'd say go for it. The hotel being surrounded by forest makes for a lovely retreat. The casino, like most, is hit or miss.

Worst casino I have ever been to. Smoky and rude employees. The place is run by the Indian Mafia. Don't bother complaining about anything. If you win they will have you thrown out. I would never go back here after seeing people haning out at the table games smoking and not even playing while annoying paying patrons. The pit bosses and dealers are jerks. The slots don't pay off. They hotel is really pretty but they employees are not friendly.

Stormy day and a day off of work for the both of us so we visited FWC. Not many people so it was easy to find the slot we wanted. Except the 5 coin I play was out of order. The wife seems to pick the losing slots and that's what happen. Played the 25 cent blazing 7's won $60 from a 20. At 5pm more people arrived. Losses after that, down 200. Played a penny slot with max bet and won $326.00. Went to the buffet on them. Was good but Little River in Manistee is the best and you pay for it. However, it takes a lot of losing to get comps here. Play time is short. Servers were few, wasn't waited on for some time. Power went out for 3 or 4 seconds from the storm. No problems, their slots were still working. Wednesdays are bad days to play here.