Been going to the Gap for 3 years now. Was a very enjoyable place to visit at first. Now it seems that they change the rules every time I visit which is 6 times a year. The concierges lounge on the 6th floor is small and gets crowded. I've been there over 30 times and the food has only been different once and that was because it was from a cancelled wedding. The front desk staff is always different and just about every time they screw my bill up. I've been double charged more times then I can remember. I take advantage of every BOGO room deal they send me. I also go to the May Kixx concert every year even though they double the room rate. I'm headed back this upcoming weekend and if it has gotten worse, I will be looking to go elsewhere in the future.