MGM National HarborHot
Toll-Free Number: (844) 646-6847
Rooms: 308 Price Range: $259-$559
Casino Size: 125,000 Square Feet
Games Offered: Slot Machines, Video Poker, Video Keno, Craps, Blackjack, Roulette, Spanish 21, Mini Baccarat, Three Card Poker, Four Card Poker, Pai Gow Poker, Poker, Ultimate Texas Hold 'Em
Senior Discount: Various Wed if 55+
Special Features: 3,000-seat theater. Luxury retail shops. Spa & fitness center.
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It is almost impossible to have a sustained winning session. They are making so many changes on the floor currently (never a good sign for players) replacing a lot of machines, layout updates. They are hosting so many marketing events almost daily (the marketing goods is how they skew the payback stats to player), free play, giveaways, gift shop dollars, cars, food credits, drawings etc. all of which gets rolled up to their payback percentage. This is how they get away with setting the slots tight. When you use free play, the bet is returned after every spin, meaning that the machine is calculating a 100 % payback when you don't even win anything.
They have enough data now on player habits that they utilze the information to adjust machines during certain times when they expect free play use even down to the machines. I have personally seen the accounting statistics on a few popular games (aristocrat buffalo gold and grand) , SG (dancing drums) thanks to some naive slot techs who showed me the configuration menus. Actual payback was at 81% on the buffalo And 73% on dancing drums which is substantially below the legal state minimum payback or RTP of 84 % supposedly “required” in Maryland. Some of the Konami 1cent machines have actual paybacks in the 70% range. All very interesting since these are well below the minimum Theo for these machines.
It’s really sad what the Maryland gaming commison is doing here and across all the state casinoa. This is not a place to gamble on slots anymore, easily the tightest casino I have ever played at and I’ve been everywhere. I guarantee these tactics and loopholes in the state regulations or lack there of will ultimately come back to haunt them.
There's no "Pissazz" here and by that I mean the Vibe, having fun atmosphere casinos are supposed to have. Looks like a very large poorly decorated warehouse on the inside that they stuffed full of slot machines and table games. The piped in music more resembled "elevator" trash junk music than any sort of jamming or at the very least appropriate tunes for a casino. Heck, this place pales in comparison to some of the smaller casinos we've visited over the years. Absolutely no smiling faces here from either the patrons or the staff which seemed to be noticeably absent. No laughter, no-one having fun except the smiling faces on the local escort ladies (of which there were plenty)....they just stick out if you know what I mean; in the arm of older gents. Didn't try the food....we know better and as far as any drink service goes....non-existent. Good luck with that; maybe if you drop a grand or two they might come by. This is a non smoking casino and us criminals that do smoke are fine with that. There is a very large exterior outdoor smoking area overlooking the beltway and Reagan international Airport... if you feel the need for a nicotine rush but was disgusting and filthy. Looked like the area was exempt from cleaning. Ya, I know smoking is a nasty dirty habit, but there is no excuse for overflowing trash cans and cigarette disposal vessels. The bathrooms seem to be treated with the same lack of cleaning as the smoking area and almost half of the soap and water dispensers were not working. Wife said the Ladies bathroom was also disgusting.
Our alloted money of 1K for the trip was used up in about 2 hours.....so basically that means that you're not going to get much "seat" time for your money as the slots are SUPER tight. Yeah, and good luck trying to find a table game with a low buy in.
We won't be going back as all in all it was a VERY disappointing experience.....heck I'd even say for us "seasoned" gamblers.....it was insulting.
Beware of this.
You can end up dishing out $3000 and still not get a decent payout!