L'Auberge Casino Resort Lake Charles

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3.0 (10)
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10 reviews
 
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Overall rating
 
3.0
Slots
 
2.4(10)
Table Games
 
2.6(8)
Customer Service
 
3.1(10)
Player's Club
 
2.8(10)
Gaming Atmosphere
 
3.1(10)
Amenities or Hotel
 
3.5(10)
Food & Drink
 
3.7(10)
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10 results - showing 1 - 5
1 2
Ordering
Hair all over bed
(Updated: June 10, 2017)
Overall rating
 
1.9
Slots
 
2.0
Table Games
 
2.0
Customer Service
 
1.0
Player's Club
 
3.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
1.0
Food & Drink
 
2.0
Overall the hotel casino is nice. But once we got ready for bed and turned the sheets down the whole bed was covered in black hair! Disgusting. I have never seen anything so bad! I know they don't allow pets except for service dogs. I don't even want to guess where the hair came from... We notified the front desk and left. We will never stay there again. They really need to check their cleaning staff...poop poor job.
H
Comments (0) | Was this review helpful? 1 1
Rip off Very Tight Machines
Overall rating
 
3.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
3.0
Player's Club
 
3.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
3.0
Food & Drink
 
4.0
I live in Lake Charles and I can tell you that the games that I play have tightened up until , playing here is no fun at all. It eats your money and even when you go to a bonus game, the payout is an insult.
WJ
Comments (0) | Was this review helpful? 7 2
Incredible Disappearing Payouts
Overall rating
 
3.0
Slots
 
3.0
Table Games
 
N/A
Customer Service
 
3.0
Player's Club
 
2.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
4.0
Food & Drink
 
3.0
Every time I come here it seems the payouts get smaller and smaller. Video poker now pays out 97%, which means you'll burn through your money three times faster. Not recommended anymore.
B
Comments (1) | Was this review helpful? 3 2
Save more money for another casino
(Updated: August 12, 2012)
Overall rating
 
3.2
Slots
 
1.0
Table Games
 
4.0
Customer Service
 
2.0
Player's Club
 
3.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
4.0
Food & Drink
 
5.0
I used to enjoy a variety of machines that would actually pay. I won several jackpots the first year it was open. Now most of the machines are penny machines with noticeably lower payouts. This place used to be fun. Now all it does is take your money. Go elsewhere!
RB
Comments (0) | Was this review helpful? 8 1
Overall ratings
(Updated: February 29, 2012)
Overall rating
 
3.2
Slots
 
3.0
Table Games
 
1.0
Customer Service
 
5.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
5.0
Food & Drink
 
5.0
I am inclinded to agree with the people who find not winning much at LeBurge du Lac. My husband won $1200.00 once and I
won $700. We do put alot in the slots, as we are not table players. We find that one has to play the higher cost games to even
begin to win. Because of this, we do get complimentary rooms most of the times when we go. The food is great..never a bad
meal yet.

One thing we would like to see is that there be a slot room for none smokers. Secondary smoke makes it really bad for those
who don't smoke and or have or had heart problems. It is isn't any different than the room they recently made, closed in for
special players. I really think they are enough people who would agree with me and because the casino does so well, I hardly
think people would stop going there.

I would really like to see more people win, also. A lot of people may find this the only entertainment they have where they can relax
and spend some good social time with others and may be limited to what slots they can play in order to not get a gambling problem.
It should be a place where are levels of people can have a good time and let many people win. "You gotta loosen those
machines just a little more, guys" and let the people win." There is a saying among GOOD business men: "One has to spend
money to MAKE money: AM I not right?

Hope our next trip will be another good one, but better than the last one.
RB
Comments (0) | Was this review helpful? 7 1
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