I miss Mskwaki. I live in black hawk county but have done most of my gambling in tama always had a great time would be there for hours the employees were helpful food was good slots paid well. I would spend alot but also won alot.
We have the isle in waterloo but i still prefered tama. The last year has been a different story, however, now i go to the isle because i havent won enough to even play for a hour on 300 dollars.
It is not as clean, not as nice, I'm so dissapointed i wish you had stayed small you are like the indian casinos in minnesota now big and empty. Even your best patrons are going to the isle. You really screwed up! You were the best place in iowa - now the worst!
So sad. A lot of us miss the old tama please do something to draw us back: loosen up, clean up, and make patrons feel welcome.
This casino just recently stopped allowing bonus points on all video poker machines. The interesting thing is they aren't letting their customers know this up front. Saw that points were adding up much slower than normal and asked some workers about it. They put their heads together and finally remembered they recently excluded video poker from point multipliers. When asked if they posted anything or let players know, they said "only if someone asks". This place use to be pretty generous to their players but sadly is now becoming extremely greedy and taking away the good things that made them better. Time to find a new casino to play!
In reading the other reviews, those people haven't been there lately. They serve liquor. Rooms are spotless. Everyone working there is most helpful. They go out of their way to help. Food vastly improved. New games everywhere. Live entertainment on weekends- free. More improvements being made. Place is always hopping when we've been there. Will go back without a doubt as regular even though we have to travel a distance to get there. Usually bring home good amount of money we took or more. If your machine isn't winning, stop beating a dead horse! Many, many more machines to choose from!
First of all the food was AWFUL and it didn't help that the staff was unattentive and obviously disinterested in leaving the buffet customers happy. The players club offered nothing spectacular and again the unattentive employees were running the place.
The casino itself is a nice gaming area, slots were tight and from the regular customers i chatted with it has only been getting worse with the economy. Not enough table games, but the blackjack dealer I had was knowledgable and tried to be friendly.
As a whole I had a fairly unsatisfactory gaming experience at Meskwaki. The customer service was LOUSY and the gaming wasn't much better. Great facility that has a bunch of potential but they need player club help, host help, and their food manager should be fired for its unprofessional staff.
Casino invested over 110 million dollars for renovation and they have rolled back payout percentages to cover the latest investments. Player comp pays 1 penny on every dollar spent. I have gambled here for over 10 years and this is the worst payout that I have seen from the casino. Go to the Isle in Waterloo or riverside casino as they are both rated higher in all areas.
