I have gambled off and on over the past 15 years at this casino. I have played thousands of times on the slots and have maybe won 3 payout jackpots. I bet anywhere from $1 to $6 a play. I have a players card but rarely use it. We stayed at the hotel once and will never stay again.The noise level of the people next to our room was very loud. I called the front desk and they said they would check on it. They called back and said the noise was a exceptable level. It sounded like someone was beating on the walls. We ate at the buffet once, the line was so long and we had to stand and wait 1 hr for an open table. The food was not that great! I gambled there frequently and the staff rarely came up to me and asked if I needed anything. We recently started going to Wild Rose in Jefferson, Ia and I have won 5 payout jackpots in the last five weeks. Even thou I have only been there five times many of the staff call me by name. Even thou I don't always use my players card they still ask me if there is anything I need. Very, nice Casino unlike this one.
The food and the service in the "Food Arcade" is as bad as it gets! Don't eat here unless you have lots of money to burn on sub-cafateria food! And don't get me started on the staff! They could at least try to pretend they give a shit!
I shredded my players card today! This place has to have the worst slot payouts in Iowa. Even for an Indian casino. I understand from a friend that they
are trying to recover the cost of recent renovations from the slots. Whatever the reason you will not be happy here .
The the Meskwaki security staff made it impossible to feel welcome and it felt like I was entering a prison instead of a casino, especially when they followed me throughout lobby for an unusual length of time. I tried to enjoy my casino experience with a card game in the poker room, but the floor person perpetuated the cold inhospitable prison like domain with his unfriendly commands when he directed me to my seat. I ignored his poor manners and went to play poker. When I was finished at the poker table, I made my way to the lounge in the inside the poker room. To my surprise, I was integrated by a poker dealer proding at me as to why I was watching TV instead playing poker. Again, I ignored the staff's inhospitable customer service, and contiue to mind my own business. After I had my fill of unfriendly and inhospitable casino staff, I could not bear anymore and left. I would recommend that you unfriend Meskwaki Bingo & Casino because they have no business to be called a casino. It is more like an instituion run by abhorrent staff.
