Diamond Jo Casino Dubuque

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2.1 (8)
2002 0 1 0 0 0

User reviews

2 reviews with 2 stars

8 reviews

5 stars
 
(0)
 
(2)
 
(1)
 
(2)
 
(3)
Overall rating 
 
2.1
Slots 
 
2.1  (8)
Table Games 
 
2.2  (6)
Customer Service 
 
2.0  (8)
Player's Club 
 
2.5  (8)
Gaming Atmosphere 
 
2.3  (8)
Amenities or Hotel 
 
1.7  (6)
Food & Drink 
 
2.3  (8)
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Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
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needs to improve customer service but decent place
Overall rating 
 
2.4
Slots 
 
3.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0
You have just as good of a chance at winning at the slots here as you do anywhere else. Lots of games to choose from, sometimes they pay sometimes they don't just depends if your lucky or not. Customer service is something to be desired here. The employees are not very friendly here for the most part. Rarely do they have wait staff come around and offer drinks. The deli has delicious food and great customer service sometimes other times you get stuck cleaning your own table off if you want a clean place to eat. Management ignores all complaints if you happen to have any don't waste your breath they really don't care. Other than poor customer service it is a decent place to go gamble. The buffet is good but once again customer service stinks here. I think because they aren't allowed tips on the floor so no reason to be friendly to the guests.
L
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Tight, tight, tight!
Overall rating 
 
2.2
Slots 
 
1.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Tightest slots I've seen in a long, long, long time. The higher you play, the worse it gets.
SL
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