Grand Victoria Casino Elgin

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2.6 (11)
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11 reviews
5 stars
 
0%
 
45%
3 stars
 
0%
 
36%
 
18%
Overall rating
 
2.6
Slots
 
2.4(11)
Table Games
 
2.8(11)
Customer Service
 
2.8(11)
Player's Club
 
2.6(11)
Gaming Atmosphere
 
2.8(11)
Amenities or Hotel
 
2.6(9)
Food & Drink
 
2.6(11)
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12 results - showing 1 - 5
1 2 3
Ordering
Property change/ reward program change
Overall rating
 
4.2
Slots
 
4.0
Table Games
 
4.0
Customer Service
 
4.0
Player's Club
 
4.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
4.0
Food & Drink
 
4.0
Don't know when this switched over but this is now a Caesars property.
JF
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Video Poker the best in Chicago
Overall rating
 
3.6
Slots
 
4.0
Table Games
 
4.0
Customer Service
 
4.0
Player's Club
 
4.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
3.0
Food & Drink
 
3.0
While the boat does have issues this boat has the best video poker in Chicago for pay tables and options. 
J
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Terrible in General
I guess if you live by it maybe it wouldn’t be so bad but don’t make a drive to it. I live in Wisconsin and the casinos up here are ALOT better. The machines are nicer, I can get my own drink if I want to and service is better in my opinion. I’m not writing this review because I lost but because the overall place in general is not as good as Potawatomi or ho-chunk. They have more places to eat and a better players club, the gift for signing up with them sucks also compared to Potawatomi, which I realize they are a lot bigger but still.
DH
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They have missed the boat!!!
(Updated: January 08, 2016)
Overall rating
 
1.5
Slots
 
1.0
Table Games
 
2.0
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
I live close and visit this casino often. More often to just test the waters. For several years it has been tight, but as of late the machines are DEAD. Do not go there to gamble because you will surely regret it. Not sour grapes but the truth. Years ago this casino knew how to give a little to make a little, you saw jack pots on occasion. Today there are only one or two floor people working so if you win they are as surprised as you will be. Rumor has it that they are to be bought out. This may explain why this casino is grabbing what they can while they can. The parking lot used to be full as well as the parking deck. Now they are lucky if they have 50 people playing any weekday. Now I'm not talking about penny games, I refer to $1-5 machines.
Their buffet is medium, good steak house, machines need maintenance (they stick). I have had many great days there but not for several years now. I used to see huge jack pots, now they get excited with $1200. Pitiful is all I can say.
My word to the wise is go to a nice dinner show, concert or night in the city but stay away from this money pit and remember my words.
Best of Luck from one who knows.
M
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Good casino and great buffet
(Updated: August 03, 2013)
Overall rating
 
3.7
Slots
 
3.0
Table Games
 
3.0
Customer Service
 
4.0
Player's Club
 
3.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
N/A
Food & Drink
 
5.0
We stopped by for the lunch buffet, hadn't been here in a while. Still a great lunch. My wife won $60 on the penny slots, I broke even on the craps table. Good day over all!
B
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