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American Place Casino

American Place Casino

Hot
 
4.2 (7)
1864 0 1 0 0 0
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american place

Details

Address
1545 S. Waukegan Road
City
Waukegan
State
Illinois
Zip Code
60085
Country
United States
Phone
(773) 477-9515
Website
https://www.americanplace.com/
 

Restaurants: 3

Gaming Machine Hours: 24 Hours Daily

Gaming Tables Hours: 10am-2am/4am (Fri/Sat)

Casino Size: 60,000 Square Feet

Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, 3-Card Poker, Mississippi Stud and Ultimate Texas Hold ’Em, Sportsbook

Special Features: This is a temporary casino. The permanent $375 million casino resort project is expected to open in early 2025 in the Fountain Square area of Waukegan. Table games only open 10am-2am. 

Map

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User reviews

7 reviews
5 stars
 
29%
4 stars
 
57%
3 stars
 
14%
2 stars
 
0%
1 star
 
0%
Overall rating
 
4.2
Slots
 
4.3(7)
Table Games
 
3.6(5)
Customer Service
 
4.7(7)
Player's Club
 
4.6(7)
Gaming Atmosphere
 
4.7(7)
Amenities or Hotel
 
3.5(4)
Food & Drink
 
3.7(7)
View all user reviews View most helpful
Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Customer Service - Linda R. and Maggie S.
Overall rating
 
3.3
Slots
 
5.0
Table Games
 
1.0
Customer Service
 
5.0
Player's Club
 
5.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
Linda R. and Maggie S. were very helpful in answering all of our questions. They went above and beyond; very friendly and yet professional. They represent the Customer Service Department at American Casino Place very well.
MA
Comments (0) | Was this review helpful? 0 0
Best customer service
Overall rating
 
4.9
Slots
 
4.0
Table Games
 
5.0
Customer Service
 
5.0
Player's Club
 
5.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
5.0
Food & Drink
 
5.0
Cassandra very friendly and helpful...Kiki Nelson best host customer service A+ and players club ALL STAFF and John the supervisor. I cant name everyone. LOL but bar servers and all staff is Classact and very nice!!
G
Comments (0) | Was this review helpful? 0 0
American place -Waukegan,IL
Overall rating
 
4.0
Slots
 
4.0
Table Games
 
4.0
Customer Service
 
4.0
Player's Club
 
4.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
N/A
Food & Drink
 
4.0
The temporary location is a great big tent but once you get inside, you feel like you're at a real casino. The casino is easy to get to, off of Interstate HWY 94 and they give you generous comps so that you return more often.
BS
Comments (0) | Was this review helpful? 0 0
Club Member
Overall rating
 
4.2
Slots
 
4.0
Table Games
 
4.0
Customer Service
 
4.0
Player's Club
 
4.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
4.0
Food & Drink
 
4.0
I Love it at this casino
SS
Comments (0) | Was this review helpful? 0 0
Plus and Minus (The Temporary)
Overall rating
 
4.2
Slots
 
4.0
Table Games
 
N/A
Customer Service
 
5.0
Player's Club
 
4.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
N/A
Food & Drink
 
4.0
It is "The Temporary" not the permanent version. High limit room and the casino floor lacks any classic/traditional slots. Ther were a few in the High Limit room, but they were replaced with table games. The Video Poker pay tables are good at $1+ and up, but the players club severely penalizes VP players by requiring $5 coin in for every 1 point vs. $1 for slots.
R
Comments (0) | Was this review helpful? 0 0
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