Horseshoe Indianapolis

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2.2 (33)

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Details

Address

4300 N. Michigan Road

City

Shelbyville

State

Indiana

Zip Code

46176

Country

United States

Phone

(317) 392-7777

Website

https://www.caesars.com/horseshoe-indianapolis

Toll-Free Number: (877) 386-4463

Restaurants: 4

Casino Size: 70,000 Square Feet

Games Offered: Slots, Video Poker, Blackjack, Roulette, Craps, Baccarat, Three Card Poker, Sports Book, Race Book

Special Features: Formerly known as Indiana Grand Casino. Live thoroughbred and harness racing seasonally. Year-round simulcasting of thoroughbred and harness racing.

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User reviews

33 reviews

5 stars

4 stars

3 stars

24%

2 stars

30%

1 star

33%

Overall rating

2.2

Slots

2.0(33)

Table Games

2.1(21)

Customer Service

2.5(33)

Player's Club

2.0(33)

Gaming Atmosphere

2.6(33)

Amenities or Hotel

1.9(20)

Food & Drink

2.4(33)

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Name

Review Title

Ratings

Slots

Table Games

Customer Service

Player's Club

Gaming Atmosphere

Amenities or Hotel

Food & Drink

Comments

Stay home Pay out is about 71%

July 20, 2025

Overall rating

1.8

Slots

2.0

Table Games

2.0

Customer Service

2.0

Player's Club

2.0

Gaming Atmosphere

2.0

Amenities or Hotel

N/A

Food & Drink

1.0

The payout is about 71 to 72%
They have the game commission in their back pocket, so believe me when I tell you that.
Pay out is not 80%;
Very hard to win big
Or play for awhile,

$20,000 gone in 20 minutes

M k

Comments (0) | Was this review helpful? 1 0

Slots

October 23, 2024

Overall rating

2.0

Slots

2.0

Table Games

2.0

Customer Service

2.0

Player's Club

2.0

Gaming Atmosphere

2.0

Amenities or Hotel

2.0

Food & Drink

2.0

DONT COME HERE. BIGGEST RIP OFF EVER!!!!!!. THE CARD IS A TRACKING SCAM PLUS THEY DEACTIVATE MINE ALL THE TIME B.S. PLACE. GREEDY!!!!!!!

Cooper jen

Comments (0) | Was this review helpful? 1 0

Indiana Grand Casino

February 12, 2020

Overall rating

4.5

Slots

4.0

Table Games

N/A

Customer Service

5.0

Player's Club

5.0

Gaming Atmosphere

5.0

Amenities or Hotel

5.0

Food & Drink

3.0

Beautiful spacious looks and feels just like a Vegas Strip Casino!! Machines were rather tight but so many great choices of Slots to play! Shame the Buffet wasn't open on a Wednesday because we sure were hungry !

Joy B

Comments (0) | Was this review helpful? 1 0

Terrible

February 08, 2019

Overall rating

1.0

Slots

1.0

Table Games

N/A

Customer Service

1.0

Player's Club

1.0

Gaming Atmosphere

1.0

Amenities or Hotel

N/A

Food & Drink

1.0

Probably the worst casino I’ve ever been to. Slots have always been tight, too much cigarette smoke, floors are dirty, staff is nowhere to be seen, overall just a horrible casino. I can honestly say I’ve never been ahead on the slots. I put $200 in a penny slot with max bet of $5 and never hit anything over .50. This casino needs shut down. Parking lot used to be full of cars now there’s empty spaces everywhere. Save your time and money! Don’t go to Indiana Grand!

Kevin

Comments (0) | Was this review helpful? 3 0

Their new slogan

November 16, 2018

Overall rating

3.2

Slots

1.0

Table Games

N/A

Customer Service

5.0

Player's Club

4.0

Gaming Atmosphere

3.0

Amenities or Hotel

N/A

Food & Drink

3.0

They have new signs up that say Play More Win more. It should say YOU play more WE win more. Haven't won a thing since June when Caesars took over. We were playing 60 cents on a machine and got 100 bonus hits and won about $15. You talk about a rip off. You are lucky to get 8 bonus hits and win less than a $1.00. Things need to change or people are going to quit going there.

Pam Lauster

Comments (0) | Was this review helpful? 5 0

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