Worst gaming experience I have had. James was terrible. No personality and ridiculous. Rick, pit boss, rude. Definitely lost this visitor. Nice hotel and good food will not make up for bad treatment on gaming floor. Go somewhere else San Diego. We have choices. Don't put up piss poor service! Oh can I say piss...Rick? Probably not!
My visits to Viejas and Casino Hotel has been infrequent lately because this venue lacks the fun experience I use to encounter a couple of years ago. Although my husband and I stayed at the hotel on our anniversary and birthdays, we have never received a significant win and as much money I have put in, Viejas does not perk you giving me the impression that its an insult to even ask their guest services for something special. Today I turned in my players card in vowing not to return to this place. Good luck to those who brace their ailes looking for a fun experience. It just will not be me. So long Viejas.
Lets hope this place closes or gets sold to someone that knows who brings the money in. They treat GAMBLERS like s*** and the hotel visitors well - Duah, don't they know who pays their bank notes???? What a joke, Barona treats you like a STAR and I'll be taking my green back there fast!!!!! byie vajeias
Nice place, good buffet, service is alright but the slots are very tight, I have stopped there a few times and every time I have had the same bad experience with slots, they're simply too tight. I think I'd rather drive a few miles NW to the B casino, at least they advertise their many monthly jackpot winners, haven't yet won there either but my money lasted much longer so I had more fun.
I may still stop at Viejas to eat at the buffet, go shopping at the outlets but never to play slots again.
