Hello, I was up there yesterday and I just want to let you know a few things you really need to fix. I like your remodeled casino and the Buffet was really good and having more machines to choose from. Now here's what I have a problem with: 1) You need another cashier cage to avoid the long wait to cash tickets in 2) Get rid of class 2 and 3 tickets so you can use just one ticket anywhere 3) Fix the Kiosk machines so as to avoid standing in line at cashier cage 4) As like other casinos, let the players use their players cards, via a pin number, to apply their weekly cash give out and use points to play on a machine or at your eateries. I stood in line for over 15 minutes, since 2 kiosks were out of service, and besides finding a class 2 or 3 machine to use, not a good thing!!! I heard a lot of people complaining and some even mentioned they most likely will think twice before coming back. Just thought you would like this input. Thanks for your time,