Review Detail

2.5 20
Washington 5152
The most inhospitable casino in the country.
(Updated: April 21, 2016)
Overall rating
 
1.7
Slots
 
2.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
2.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
3.0
Food & Drink
 
1.0
I had a crew working for 2 months in the area and decided to stay at the casino hotel.
We get up early for work and come back in the evening for food and gambling.
When we get up in the morning the casino will not allow you to have your coffee in the casino.
In fact if you are not gambling, you are not allowed to be in the casino.
The security guards are rude as hell about the casino policies. The casino closes at 5:00am until 8:00 am because apparently for 3 hrs a day they don't care about your money.
But all other times thats all they care about.
I travel around the country for work and this is the worst display of hospitality that i have ever seen in a casino, and i have been in a lot of them. They run this casino like no other casino i have ever been in.
When you are paying for multiple rooms and spending thousands of dollars in the casino,
I would expect enough appreciation to merit a cup of coffee in the morning.
I still have a month left on this job but i checked my crew out after the second time that they said I couldn't have my coffee.
This casino has no idea the money they lose by being assholes.
BC
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