Review Detail

2.4 16
emerald queen casinos
Washington 6992
My opinion
Overall rating
 
2.3
Slots
 
1.0
Table Games
 
4.0
Customer Service
 
4.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
4.0
After reading reviews here I thought I'd put in my two cents. I play at the site on the south side of I-5. Their are two sites... one north of I-5 in Fife ( slots only) and one site south of I-5 ( slots and table games).This casino ( both sites) is in a lower income area. Most of the clientele is from the area. Enough said about that. I don't play slots so can't judge the games. I do know the system used for determining the outcome of the slot machines in WA state is different then most ( check it out)
I play craps almost exclusively. The dealers, stickman and boxman
are usually spot on and do a good job( compared to other craps games in the state.) I play between 11am and 8 pm so have only seen those who work that shift.. I haven't played other table games here often enough to be a fair judge. I have not had any trouble with the staff. As a player my aquaintances with the craps team and other staff is cordial and friendly.They all seem average or above. The players club comps seem weak. Basically for the craps table comp. It includes one free meal every 24 hrs. This is for you and your guest. Food is typical casino fare and I have no complaints. Haven't seen anything other then the free meal offered as a comp. Gaming atmosphere is going to improve when they open the new casino expected in February 2020. Right now the south building site is at the end of its usefull lifespan.( The building is actually a tent but you would never know it) not much other then a place to gamble. Nothing fancy at the old site south I-5. The hotel is on the north side of I-5. I have never stayed at the hotel so have no opinion. They do have entertainment venues but that's not my thing so I have no opinion on that either.This is for me ( at least until the new site opens) a no frills gamblers casino.
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