I also joined the players club with the promotion you would get your money you lost back after a half hour or double the amount if you played an hour. I played the entire hour and lost $80, so I was expecting $160 of free play on another day. After 2 months, I received nothing. I contacted the players club and to my surprise I was told I won $3 . No way to know how they figured that one out but I won't be back. This casino is dishonest and believe me I will let everyone know. Go to parx, harrah's or sands you will have a much better time. Sugar House sucks and does not honor it's promotions!