Let me say, I visited here with my wife the other day and we both had a miserable time. Not only were the comps horrible, the machines were as tight as a drum. None were paying out. The joke about this place was that you can't find out in advance the comp amounts where they do not make available phone or online access. This place is in the middle ages. What is wrong with them? Every other casino in the area allows you to access your balances on the internet, or on an automated phone system. This makes it so incredibly inconvenient for people like myself, who have to travel 50+ miles to get to the casino, only to find out u have $0 comps. Also, what kind of system forces you to put your own money in before using your comp balances? OK..another backward policy is obtaining a new players card. The people operating Rush Rewards put u through the 3rd degree to obtain a simple players card or worse yet, u hand them your old card and they ask for several forms of ID and issue u only 1 card. Food comps in this place are non existent and the variety of restaurants is horrendous. And the biggest complaint I have are the vile people they allow inside. Many of them came from under a rock,and are rude and disgusting. All in all, this place isn't worth it, as far as I am concerned. I truly hate Sugarhouse, for what its' worth... Better off going to Sands or Parx. At least these places have class where this hell hole is far from classy!!!