Rivers Casino Philadelphia

Review Detail

1.9 27
logo-rivers-philly
Pennsylvania 8736
Sugarhouse Is "SWEET "
(Updated: March 29, 2011)
Overall rating
 
4.0
Slots
 
5.0
Table Games
 
5.0
Customer Service
 
5.0
Player's Club
 
5.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
1.0
Food & Drink
 
3.0
I went last night with my Mom, though I didn't win my Mom did. She spent $70.00 of her own money and walked out with over $2,000.00. I wish I could say the same for myself but I'm so happy for my Mom. But we sure did get thirsty and waiting for someone to come around to get a cup of coffee was almost non-existent. And waiting for someone to come to pay my Mom was also a long long wait, but there was a young casino host named Chris W. He went out of his way to get a server for us. And said if we have to wait for a jackpot again to call him and he would personally make sure my mother would not have to wait. This is what i expect from a high limit slot area but Chris made us feel as if we were the only players there. Unbelievable, what a great employee. If you ever go there make sure you find this employee he was great ( Chris W ) I think he was a casino host he can help you as he helped my mother........
SR
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Comments

3 results - showing 1 - 3
Ordering
April 14, 2011
What a coincidence, the EXACT same thing happened to someone who had went to Parx. Such BS.
BS
Big Slot
August 06, 2011
Are u nuts? Sugarhouse SUCKS!!!!!!!!!
J
JB
September 30, 2011
So, did you take your mom to Sugarhouse or Parx? It's amazing that the same thing happened at both places. Who are you?
A
Anonymous
3 results - showing 1 - 3
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