We used to love this casino, Its changed for the worse.As New York State has tightened up this video lottery game casino, It is almost impossible to ever be ahead.Right to "0" every time.Food is Ok, Players club is a joke, 1 clerk at players desk,you stand in line to long,Never seem to get a upgrade on my card,This place will follow Fingerlakes Casino,right into the ground.
The food on the buffet is subpar rather tasteless and not much variety for people who have to eat gluten free. Although they announce winners of a $1,000 or more, usually one every few hours, I have never been one of them. They make quite a bit of money from me!! I will go back because I like the variety of machines and most of the people who work there (not the hostess at the buffet, she is grumpy, like you would expect a "lunch lady" to be but she is very young, maybe early 20s. Rather sad for her actually, I think she hates her job).
We went at an off time but the buffet was absolutely pathetic, there was really no food! When we got up to go back for more of what there was, the server cleared our table and took away our half finished drinks. Staff was fairly friendly but overall it was a pretty sad place. Recently tried to book a special on the web site but the same day they claimed it was changed to a higher rate so tough nuts! Won't be returning for sure.