Review Detail
2.8 30
Terrible rewards card
Overall rating
2.2
Slots
2.0
Table Games
3.0
Customer Service
1.0
Player's Club
1.0
Gaming Atmosphere
4.0
Amenities or Hotel
2.0
Food & Drink
2.0
The machines are winnable but I do find them much tighter than good vegas casinos. Drink service is hllarious, 1 or 2 waitresses make a pass ONCE AN HOUR! That's actually casino policy. And they bring you a sippy cup of beer. You can get better drink service at the video poker bars, but the machines are terrible, exact same crappy odds as Vegas airport!
Players club. Probably the worst on the planet. $380 cash in on video poker and around $280 slots gets you 1 stinking point. This means you need $57,000.00 cash in to move up from bottom level to 3rd of 4 levels. Even better, they don't tell you that they do a tier points reset to zero every Oct 1st!!! I made 24 points Sept 25-27...4 day later they wiped out all my points. Then the casino host gives me attitude that I'm not a big enough player!!! Wow, $8000.00 cash in 2 days is not a big player in her eyes?!?! In Vegas that play would have moved me up 2 or 3 levels at real casinos. I gambled twice her monthly salary in 2 days and she talked down to me. SOLID CUSTOMER SERVICE!!!
Restaurants, in 2 years I have never seen the pizza place open and the Buffet is usually closed. That leaves you with a really lousy burger joint with surly staff, Tim Hortons or an overpriced cafe to spend your piss poor comps.
I'll use you for your freeplay Seneca, but I'll never put another dollar into your machines after you wiped out 40 points, most of which were earned 3 days earlier. Vega thanks to for your truly poor attitude.
Players club. Probably the worst on the planet. $380 cash in on video poker and around $280 slots gets you 1 stinking point. This means you need $57,000.00 cash in to move up from bottom level to 3rd of 4 levels. Even better, they don't tell you that they do a tier points reset to zero every Oct 1st!!! I made 24 points Sept 25-27...4 day later they wiped out all my points. Then the casino host gives me attitude that I'm not a big enough player!!! Wow, $8000.00 cash in 2 days is not a big player in her eyes?!?! In Vegas that play would have moved me up 2 or 3 levels at real casinos. I gambled twice her monthly salary in 2 days and she talked down to me. SOLID CUSTOMER SERVICE!!!
Restaurants, in 2 years I have never seen the pizza place open and the Buffet is usually closed. That leaves you with a really lousy burger joint with surly staff, Tim Hortons or an overpriced cafe to spend your piss poor comps.
I'll use you for your freeplay Seneca, but I'll never put another dollar into your machines after you wiped out 40 points, most of which were earned 3 days earlier. Vega thanks to for your truly poor attitude.
M
Mike