Grand Sierra Resort and Casino

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4.1 (6)
2235 0 1 0 0 0

User reviews

2 reviews with 3 stars

6 reviews

 
(2)
 
(2)
 
(2)
2 stars
 
(0)
1 star
 
(0)
Overall rating 
 
4.1
Slots 
 
4.0  (6)
Table Games 
 
3.8  (5)
Customer Service 
 
3.8  (6)
Player's Club 
 
4.2  (6)
Gaming Atmosphere 
 
4.2  (6)
Amenities or Hotel 
 
4.7  (6)
Food & Drink 
 
4.0  (6)
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Nice hotel, nice rooms, big sports book
Overall rating 
 
3.3
Slots 
 
3.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
2.0
This is a nice hotel that often offers great deals for a weekend stay. If you are traveling with non-gamblers, this may be a good place to stay because you can get from the lobby to the room without passing through the casino. It's a good place to stay with kids and there is a miniature golf course on the property. There is a resort fee that gets waived with some promotions. Rooms are nice and as good as any 4 star hotel. Restaurants are a bit on the expensive side, $10-20 per person in the coffee shop, no great specials that I have noticed. Specifically, no graveyard specials. Sports book is big and a good place to watch football, but a bit dark so watching the bright screens there can tire your eyes after several hours. I didn't do a lot of gambling (and played no slots) but had to submit a rating, so please disregard those ratings.
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no longer among the best
Overall rating 
 
3.4
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
3.0


When it was the Reno Hilton, this was my Reno "home". Since it became the Grand Sierra, it seems to be a property searching for an identity. Do they want to emphasize the casino, or try to become a "family fun" resort? Neither works well now.



"Classy" must mean "dark". remodeled rooms are modern decor, heavy on dark browns and blacks. Food options have been changed. Carpeting on the casino floor is also dark and has changed the "feel" from bright and spacious to rather dreary. The modestly-priced "coffee shop" replacing Lindy's is second rate, both in menu and food quality. Worst of all, they have downgraded the video poker paytables throughout the huge casino.

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