Caesars Palace

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3.9 (12)
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2 reviews with 2 stars

12 reviews

 
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(2)
 
(2)
1 star
 
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Overall rating 
 
3.9
Slots 
 
3.8  (12)
Table Games 
 
3.6  (10)
Customer Service 
 
3.8  (12)
Player's Club 
 
3.5  (12)
Gaming Atmosphere 
 
4.0  (12)
Amenities or Hotel 
 
4.3  (11)
Food & Drink 
 
4.2  (12)
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Craps has turned crappy
(Updated: September 20, 2013)
Overall rating 
 
2.3
Slots 
 
3.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
4.0
Played craps here in June while staying at Bally's (nice room there, great customer service). For the flagship of a fleet of casinos, this was incredibly bad. Dealers didn't care and were rude (and consistently making payoff mistakes, always in the house's favor). Eliminating the boxman at each table results in excruciating delays every time there's a problem. Floormen didn't care and moved at sub-glacial speed. Complained to the pit boss, he told me, "There are other places you can play" (well, no kidding!). Cashier was rude and slow, had to ask her to put down her smartphone to serve me. Good drinks waitress.

There are at least 50 other casinos in Las Vegas. I'd probably prefer to play at any of them before I waste my time in this "top of the line", treat-customers-like-garbage place.
C
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dont leave bags with bellhops
(Updated: December 10, 2011)
Overall rating 
 
2.2
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
2.0
when things get stolen while in bellhop room don't expect Caesers to help in any way. They just pass the buck even if you just spent $2500 in their casino. I'll never stay again.
CB
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