Review Detail

Missouri 2958
Slot machines all quit
(Updated: November 13, 2016)
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0
On the early evening of 11/12/16 all the machines stopped working and held people's money. Each person who had money in a machine had to sit and wait for an attendant for hours and hours. I'm talking over five hours! I will never ever ever step foot in this place again. Every white light on each slot machine was lit at the same time. This happened gradually and the machines would start spitting the tickets out and then all of the sudden the tickets stopped coming out. We flew in to stay and play and THIS is what happened. These machines must be controlled because you can't win anything during the week at all. The service here is terrible! Every machine was blinking and blinking and blinking and blinking. This was the worst experience ever! Visit Hollywood instead if you're in MO. This began just after 5:00 and now it is 1:15AM...WTF???? I guess they made a huge amount of money on cocktails because people had nothing to do while waiting. Giving a voucher for only $20.00 is certainly not enough to take care of this situation. They should have taken care of the situation so much sooner. Worst place EVER!!!!
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