Spent an average of 30 minutes waiting for elevators. 2 of 6 elevators were down without explanation. They were down the 4 days I was there. Housekeeping continually left dirty glasses and ice buckets filled with water. I had left about $1.74 in change by my cup and they helped themselves to that, I saved the $20 tip I usually leave with a thankyou note when I leave. On a good note, the Buffet is still fantastic, we ate at Stalla twice and Jia once, the food was great with large portions. They're really starting to take their guests for granted.
Don't plan on winning anything at this casino. They have the tightest slots in the country. Flew in on a junket, on the way back to airport spoke to about 30 other people and nobody won. Mentioned it to my Casino host and her response was gambling is expensive. Everything else about this hotel was great, not going back.
We come to Biloxi 4-5 times/yr and always play and stay at the Beau. Outside of Las Vegas, there is no better hotel/resort/casino. The cleanliness, maintenance, and overall appearance of the entire complex is outstanding. From the front desk staff to the housekeeping staff to the dealers, all are extremely competent, personable, and professional.
Yearly Anniversary junket, the hotel is still beautiful and easy to move around in. Staff is wonderful from the front desk on down to the maid staff. Food is always great at any of the restaurants. Great choice of slots and plenty of table games. The only problem with the tables is that after 6 PM they all go to $25/$50 a hand. The slots are still tight, the people on the bus to the airport and on the plane all were complaining about nobody winning. We go over to the Golden Nugget to play and my wife has had very nice hits the last 2 years. Junket flight time stink. Going to Biloxi you get there after lunch time and coming back you have to have your bags ready for pick up at 5 AM to leave on the bus to the airport at 7 AM. Our Host Choi is wonderful and is pretty cute too.