Beau Rivage Resort & Casino

Hot
 
3.9 (26)
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User reviews

26 reviews
 
23%
 
54%
 
12%
 
8%
 
4%
Overall rating
 
3.9
Slots
 
3.0(26)
Table Games
 
3.8(20)
Customer Service
 
4.0(26)
Player's Club
 
3.6(26)
Gaming Atmosphere
 
4.3(26)
Amenities or Hotel
 
4.4(26)
Food & Drink
 
4.2(26)
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Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
26 results - showing 6 - 10
1 2 3 4 5 6
Ordering
Still tight
Overall rating
 
3.7
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
5.0
Player's Club
 
1.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
5.0
Food & Drink
 
5.0
Yearly Anniversary junket, the hotel is still beautiful and easy to move around in. Staff is wonderful from the front desk on down to the maid staff. Food is always great at any of the restaurants. Great choice of slots and plenty of table games. The only problem with the tables is that after 6 PM they all go to $25/$50 a hand. The slots are still tight, the people on the bus to the airport and on the plane all were complaining about nobody winning. We go over to the Golden Nugget to play and my wife has had very nice hits the last 2 years. Junket flight time stink. Going to Biloxi you get there after lunch time and coming back you have to have your bags ready for pick up at 5 AM to leave on the bus to the airport at 7 AM. Our Host Choi is wonderful and is pretty cute too.
J
Comments (0) | Was this review helpful? 2 2
Poor Customer Servce
(Updated: October 31, 2016)
Overall rating
 
2.2
Slots
 
2.0
Table Games
 
1.0
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
3.0
Food & Drink
 
3.0
Requested attendant assistance at slot machine, attendant was very rude. After we commented on her rude attitude, she responded by saying she would get security and have us thrown out of the casino. We talked to the floor supervisor, she stated that after hearing both versions of the story, that we could continue to play in the casino, but to stay away from the section that the attendant was working in until her shift ended at 1a.m , then we were free to use the entire casino. First time at Beaux Rivage, very disappointed, will not be returning.
LR
Comments (0) | Was this review helpful? 2 1
Great Comps, friendly staff
(Updated: December 14, 2016)
Overall rating
 
4.0
Slots
 
4.0
Table Games
 
4.0
Customer Service
 
4.0
Player's Club
 
4.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
4.0
Food & Drink
 
4.0
$40 round trip airfare and room package from Houston. Staid there July, enjoyed Craps, 3 card poker, and slots. Came out ahead. 
JB
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Disappointed
(Updated: September 24, 2015)
Overall rating
 
3.6
Slots
 
1.0
Table Games
 
3.0
Customer Service
 
3.0
Player's Club
 
5.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
3.0
Food & Drink
 
5.0
Just got back from 2nd visit. What a difference 4 months make. The slots have been tightened almost to Tampa Hard Rock level. The cocktail waitresses are hired for their asses instead of their ability. So disappointed with this trip. Sat at a slot and another persons card was in the machine, she had $2900 in comps, she signed up in Sept.
We dropped over 3 grand and barely received $200, something wrong. We'll try the Nugget next trip, beautiful place and slots looser. As an aside, my son in law asked the front desk where the staircase was and they had no idea?
J
Comments (0) | Was this review helpful? 1 1
Enjoy the Beau
(Updated: February 08, 2015)
Overall rating
 
4.2
Slots
 
4.0
Table Games
 
N/A
Customer Service
 
5.0
Player's Club
 
5.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
4.0
Food & Drink
 
3.0
We go to the Beau fairly often, even though it's an eleven hour drive. We get comped for room suite, food, and freeplay, so I can't complain about anything. For years I gave my money to Harrahs, but have found MGM takes much better care of us. Our host,. Lysa Tapper, is amazing. Going so often, we do get sick of the food, and despite some reviews to the contrary, the food is at the best-mediocre. Jia is the best of the mediocre. But hey, it's free so we love it! The Beau rewards loyalty, and sometimes when the machines are cold we don't mind so much as everything else is already comped.
N
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26 results - showing 6 - 10
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