Review Detail

Minnesota 3338
Falsely accused of stealing
(Updated: February 13, 2018)
Overall rating 
 
1.5
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
4.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
1st time every giving a review on a business. I have had good service and bad service, like I’m sure most have and I have never felt compelled to write a review until now. I won’t go into detail about the long waits, rooms not being ready at check-in, cold food or sheets that felt like sand paper. But where I draw the line is being accused of stealing LED light from around the bed and mirrors and being charged over $200 for theft and damages I did not cause. That being said, I am in touch with hotel management and hope to be able to update this review, with a positive resolution to the situation. If not, I plan to contact the BBB and since this was a work event, ensure my company chooses a different venue next year. 
RF
Was this review helpful to you? 1 0

Comments

 

American Casino Guide Book