the staff is extremely rude. I felt very uncomfortable when the lady from the beverage department rolled her eyes at me and was condescending when I asked about my rewards points. If this were an isolated incident, it would be easy to over look, but I witnessed staff members being rude to other guests as well. It doesn't end there, the lady at the desert bar completely ignored me while talking to another employee. I have never been treated this way at a casino.... i have never had an unpleasant experience at an Ameristar Casino... :/