Harrah's New Orleans

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2.9 (10)
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1 reviews with 2 stars
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Overall rating
 
2.9
Slots
 
3.0(10)
Table Games
 
2.3(10)
Customer Service
 
2.7(10)
Player's Club
 
3.3(10)
Gaming Atmosphere
 
2.8(10)
Amenities or Hotel
 
2.6(8)
Food & Drink
 
3.2(10)
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Gaming Rules
Overall rating
 
2.4
Slots
 
3.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
3.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
3.0
Food & Drink
 
3.0
I was in your New Orleans, Louisiana casino the evening of March 6th 2018.The game I was playing was Ultimate Texas Hold'em. After playing for a time, I was instructed that I was prohibited to look at my cards, once my final bet was placed. I requested a copy of the "playing rules" so I could verify this was an accurate demand according to the rules in place. I was told there are no written rules available to customers. This was told to me by Jewel Canarenne and then confirmed by another floor person, Joey Tran. Not sure this was in fact true, as I believe according to Louisiana Gaming Control board there are regulations regarding the availability of rules for each and every game being offered in every casino. Please let me know if in fact Harrah's Louisiana doesn't have any written rules for a customer to review.

Thank you,

Peter Valenti
PV
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