Staff were rude , hotel is run down . Jazzuci in the king room suite would not work properly neither did some lights . we stayed may 30th, my kids were looking forward to the pool because the hot weather , just to be informed it does not open until June 2nd which is ridiculous and we were not informed when booked . Save you money and go to a better hotel than this one !
Casino is close to the house and my wife and I go from time to time. Slots are real tight, table games are alright-a little on the tight side, cocktail service is really poor and the food is alright. For the casino being located in the New Orleans area, the food is actually bad but for visitors from other states that aren't use to flavored food (spicy), you will enjoy it. Over all, I would recommend you deal with the traffic and go to Harrah's New Orleans or take the ride to Kenner to Treasure Chest Casino. Harrah's is your best bet if you don't want to walk in and walk out.
Please, please be advised that this is the WORST casino in the New Orleans area. It is filthy. You can get better food out of a gas station. I have NEVER seen so many people lose money like they do at Boomtown. If you want a good gaming experience, you will need to visit the Mississippi Gulf Coast or try Harrah's downtown. The Boomtown caters to local customers. Their customer service is the pits. If a machine jams, you can expect a wait of 10 to 20 minutes to be serviced. It is simply put, "Come to the Boomtown and Lose Your Money". What a horrible, horrible, horrible place to spend any time in. And as I said before, if you are inclined to visit, eat before you come or plan on going out to eat afterwards. The food is the pits!!!! As a second thought, I wonder if they are going bankrupt? The last time I was there, it seemed to be less and less people working. That would explain the rotten food and no customer service.