The the Meskwaki security staff made it impossible to feel welcome and it felt like I was entering a prison instead of a casino, especially when they followed me throughout lobby for an unusual length of time. I tried to enjoy my casino experience with a card game in the poker room, but the floor person perpetuated the cold inhospitable prison like domain with his unfriendly commands when he directed me to my seat. I ignored his poor manners and went to play poker. When I was finished at the poker table, I made my way to the lounge in the inside the poker room. To my surprise, I was integrated by a poker dealer proding at me as to why I was watching TV instead playing poker. Again, I ignored the staff's inhospitable customer service, and contiue to mind my own business. After I had my fill of unfriendly and inhospitable casino staff, I could not bear anymore and left. I would recommend that you unfriend Meskwaki Bingo & Casino because they have no business to be called a casino. It is more like an instituion run by abhorrent staff.
I won $12,000 on 11-05-11 and decided to wait for that payout before i played another machine. While waiting for my payout a machine technician walked up to my machine paused, said nothing to me and moved to the middle of the high stakes room and stood there. I received my payout and moved to a different machine, inserted my money and the first play on max credits the machine tilted. I waited for the attendant to reset the machine removed my money and went to another machine. I did notice the machine tech was still in the room at a location that he could still observe my play. I inserted my money in a different machine, first pull and the machine tilted again. I was very surprised that the machine tech did not come over to check out the machine, he stood in the middle of the room and let the attendant reset the machine. This happened to me on the third machine without the tech talking to me at all. Before i hit the $12,000 I played for 8 hours and not a single machine in the room tilted, and people played all the machines that tilted on me prior to me playing them with no problems. I decided to leave the casino and I don't want to return to this casino again.
My husband and I just returned from a trip to Mesquaki...... The slot return is absolutely awful. We had to have our suitcases out of the room by 7:00 a.m. Just what we wanted to do after being up late in the casino. They can't seem to keep up with the rooms so want you to check out early. They cut back the play money and gave us a free breakfast buffet. The buffet was decent but not enough help so you had a long wait for drinks. We were there last October and had a marvelous time.. Since then it has really gone downhill and we don't plan on taking a trip there until things improve.
Casino invested over 110 million dollars for renovation and they have rolled back payout percentages to cover the latest investments. Player comp pays 1 penny on every dollar spent. I have gambled here for over 10 years and this is the worst payout that I have seen from the casino. Go to the Isle in Waterloo or riverside casino as they are both rated higher in all areas.
Mesquaki used to be our destination of choice...when we live 10 minutes from Prarie Meadows...but due to a very sluggish economy...Mesquaki has chosen to cut back players rewards to virtually nothing. It was more a slap in the face...then rewards so we will curtail our trips to Mesquaki...its as if they don't seem to think we are losing enough. The hotel is acceptable along with the buffet...but I have seen much better of both at Mystic lake and Redwing...in Minnesota. Quite honestly the state of Iowa is probably to blame for the decline at Mesquaki...we now have too many casinos...for a much smaller population than Illinois...Minnesota and Wisconsin.
Really sad it was a very nice casino...but in my opinion they have gone down considerably.
