Horseshoe Indianapolis

Horseshoe Indianapolis

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2.2 (33)
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10 reviews with 2 stars
33 reviews
 
3%
 
9%
 
24%
 
30%
 
33%
Overall rating
 
2.2
Slots
 
2.0(33)
Table Games
 
2.1(21)
Customer Service
 
2.5(33)
Player's Club
 
2.0(33)
Gaming Atmosphere
 
2.6(33)
Amenities or Hotel
 
1.9(20)
Food & Drink
 
2.4(33)
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10 results - showing 6 - 10
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Ordering
RV'ers Stay Away!
Overall rating
 
1.7
Slots
 
2.0
Table Games
 
1.0
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
2.0
Food & Drink
 
2.0
They will run all rv's out in a very short time, security said they just want rv'ers to come in for a buffet and play some slots for 2 or 3 hours, they do have some rv parking along the freeway, very noisy, you would not want to spend the night anyway. I have been around casinos for 35 years, this is one of the most mismanaged I have ever seen. The Buffet looks nice, but the food is not very good at all, they have lowered the prices to get people in. I would not recommend this place to anyone!
JL
Comments (0) | Was this review helpful? 7 0
Looks are deceiving.
Overall rating
 
1.7
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
3.0
Food & Drink
 
2.0
My husband and I visiited Live a few months after it opened, seeing it advertised on billboards near another casinos we had visited. Our first impression was WOW, what an upscale casino. It has awesome curb appeal, but not what slot players are looking for. We like to play penny slots and could find very few. There was only six machines of the type I would consider one of my favorites. I stood by them for 1 1/2 hours and the same six people played them the entire time. So I had to play some other machines, or a two hour drive from Ohio was totally wasted. Well it would have been better to not play at all. We lost almost $200 in about 45 minutes of actual play time.



We received some meager invitations from the players's club but do not consider those worth another trip. it looks like the reviews thus far indicate no improvement since we were there.
R
Comments (0) | Was this review helpful? 6 1
Just Set Your Money On Fire
Overall rating
 
1.9
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
3.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
2.0
Food & Drink
 
3.0
If you want the Indiana Live experience, Go to the bank, take out all of your money, go back home to your backyard, grab a garbage can, insert your money, grab a match, and set it on fire. this is the same as going to Indiana Live. When it first opened in the new building you had a chance to win but now there is NO CHANCE of winning. The food is good but very over priced. ANY other casino in the state would be a better place to spend your money.
J
Comments (0) | Was this review helpful? 12 0
not too bad but could be better
Overall rating
 
2.3
Slots
 
3.0
Table Games
 
4.0
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
1.0
Food & Drink
 
2.0


I was one of many who went to the grand opening and like most of us we were overwhelmed when we first walked in. I went over to get a players card which was a nightmare, the system quit working when they tried to make me a players card.



This is Only ONE OF MANY things that were broken.I went over to the poker room first to get me a seat the people in the poker room were very nice and willing to help you out with the new tables. I played in the poker room for about 5 hr and in that whole time i saw 3 waitress and at no time was i able to get a drink.



There was a guy who did order a drink and it took him an hour and a half to receive his drink so you can say the service was very bad. I also stood in line at the deli to get some food for 45 mins .



The food was good but i have never eaten anything that was worth me standing in line for 45 mins. After I was done eating I walked around the place and noticed that about 1 out of every 6 slots were down. some time after midnight i was able to find a slot to play and i did pay out i trade? $1.00 for $20.00 and called it good.



ALL-N-ALL THEY SHOULD HAVE KNOWN THAT THEY WOULD BE PACKED THEY NEED TO GET MORE PEOPLE WORKING . If I'm dumping my money in to the system a drink would be nice. Give it time to die down a bit and it will be better

G
Comments (0) | Was this review helpful? 1 1
Don't waste your time or money
Overall rating
 
1.6
Slots
 
2.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
3.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0


Things better change dramatically when they move to their new facility. Must be why the slots pay absolutely nothing! They have to pay for their new 200,000 square foot plus facility. I (or anyone I know) have never hit ANYTHING at this place.



You never see a cocktail waitress and can't believe you have to pay for drinks the way they take your money. Not worth the trip. Save your money and gas.



?

L
Comments (1) | Was this review helpful? 4 1
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