Review Detail

2.6 15
ballys-Evansville
Indiana 6763
Customer Service
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
My daughter, who works full time, goes to college at night, has three children, two of which are under the age of 3 yrs, finally after securing sitters, saving money to go to Aztar, went to the concert at the hotel with her husband and friends. She has not been able to go anywhere and was so excited to go to Evansville to your casino. After the concert, she and her friends started to go to play at the casino and she was not allowed in, the man at the desk said she was drunk! She had a few beers, but she was with her friends from grade and high school and she was very excited. They fool around a lot (always have) and they were teasing each other coming down the hall by kicking at their feet. Mind you, I have seen them do this numerous times, they are so glad to be together. Anyway, she never got to go to the casino. Her husband and friends got in. It was explained to her that they didn't want her to spend her money when she had been drinking. I can tell you she didn't have that kind of money to start with and never spends over what she takes with her. Her father and I have gone to your casino numerous times through the years and dropped a lot of money there. I am very disappointed and she was heartsick to go back to the room and sit while her friends had fun. If this is the way you treat people and I can understand if they are actually drunk, then we don't want to come down anymore.
MB
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