Review Detail

2.1 5
Illinois 5803
Find another place to go
(Updated: February 18, 2014)
Overall rating
 
2.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
2.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
1.0
Food & Drink
 
3.0
I was just there. The place is filthy and they don't bother to keep it up. The slots are tight unless you can afford "The High Limit" room. Always payoffs there if you can afford $5-$25 dollar slots. The staff couldn't be bothered to talk to you. The food even in the VIP room is mediocre at best. The points you earn using a players card just took a turn for the worse (it would probably take you a week to get "comped for a hotdog which you'd have to wait for in a long line). The hotel is nothing special. It has a pool and a continental breakfast of donuts and coffee. The promotions are crummy. Last one was where you win $500-$1,300 if your name was called but only if you swiped your card in every hour and "had some playing time". If the person whose name was called didn't claim the prize within 5 minutes, rather than call another name the casino kept the money. C'mon how cheap can you be? And the video slots are really tight. My suggestion would be find another place to go. A lot of people I talked to like Harrah's better.
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