Review Detail

2.1 5
Illinois 5897
NO COMPS
(Updated: July 15, 2012)
Overall rating
 
2.4
Slots
 
2.0
Table Games
 
N/A
Customer Service
 
3.0
Player's Club
 
1.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
N/A
Food & Drink
 
3.0
My wife and I have been going to Hollywood Joliet for a couple of years,it's a non-smoking casino,as are all of Illinois casinos. I play the video poker machines mostly, my wife plays slots and video poker. We both have players' cards and use them whenever we go. The last time we received any comps in a mailer, a buy-one-get-one-free-buffet was in december 2010. I inquired at the players club and was told "nothing at this time". That was 3 months ago. What gives? We might start going back to Indiana,they give comps regularly and have implemented the no-smoking ordinance.
G
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Comments

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Ordering
July 16, 2012
Dear "No Comps" - At Hollywood Casino Joliet would want everyone to feel like a STAR. We'd be happy to look into this concern further. Please send your Name, phone number and Club Hollywood Card number to "hcj.info@pngaming.com" and we can look into your concerns. Thanks

- Hollywood Casino Joliet
HC
Hollywood Casino Joliet
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