Harrah's Joliet

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3.0 (6)
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3 reviews with 4 stars

6 reviews

5 stars
 
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1 star
 
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Overall rating 
 
3.0
Slots 
 
2.8  (6)
Table Games 
 
3.0  (6)
Customer Service 
 
3.2  (6)
Player's Club 
 
3.0  (6)
Gaming Atmosphere 
 
3.2  (6)
Amenities or Hotel 
 
3.3  (6)
Food & Drink 
 
2.5  (6)
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3 results - showing 1 - 3
Ordering
Reduced buffet hours
(Updated: January 17, 2011)
Overall rating 
 
3.6
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
2.0
Stayed 01/09/2011. The buffet now is only offered for dinner:
Hours: Daily: 4pm - 10pm
Daily Specials at the Union Station Buffet
Monday - Thursday $16.99
Friday – Seafood Extravaganza $26.99
Saturday – $22.99
Sunday – $18.99

Mosaic is now open for breakfast. Not a great review for the breakfast. My order was totally messed up...it wasn't my order. The waitress blamed it on the cook. It is just as much the responsibility of the waitress that she is grabbing the right plate as the chef to prepare the order correctly. Had to request a refill of my coffee. The orange juice goblet was sticky. I ordered hash browns received American potatoes. Ordered wheat toast and received white toast. I was also put off by the blue jeans and T-shirts that showed the bare overflowing skin of the female waitstaff. There was a young bus boy that did look sharp in black pants and shirt. I would have rated Customer Service 5 Stars if it wasn't for the restaurant service.

The hotel room was very comfortable as usual and as expected. Hotel staff was great. Machines were tight.
L
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Gaming and Hotel
Overall rating 
 
4.0
Slots 
 
4.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0
Always enjoy staying there. Staff friendly in the casino and hotel. Drinks are WAY too costly. Buffet so-so.



Would perfer a mid-priced resaurant to have breakfast, similar to the "Aces" restaurant Harrah's had in the East Chicago location (before it was sold to Resorts).
P
2 reviews
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Nice Place
Overall rating 
 
4.0
Slots 
 
4.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0
Harrahs Joliet was a bit out of the way until they finished the expressway that runs closer to it.



I have totally enjoyed my visits. The rooms are fantastic for (free) or the reasonable rates besides saturdays. Mosiac is a great 24 hour restaurant with large portions.



I receive very nice mailers for my slot/video poker play. Would recommend!
S
1 reviews
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