Review Detail

3.4 14
ballys-QuadCities
Illinois 5638
Don't Have a Reception Here
(Updated: February 07, 2012)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
We had our wedding reception at Jumer's on January 14th 2012. The security staff went out of their way to harass our guests and not allow them in the casino. They were asking people waiting to get in if they had been at the wedding reception, then would turn them away. I was the Groom and was treated horrible by the staff, as were members of our families, including the Father of the Bride. 2 of our uncles who do not even drink were told they were too intoxicated to enter, and even a pregnant Aunt was hassled. We had members of our wedding party treated so bad that they checked out of the hotel and left. It has almost been a month and Jumer's has still done nothing, even though dozens of people left comment cards, emailed and called them to complain. Do not have your wedding reception here. We did however enjoy the bed in the room.
RF
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