I was at redhawk on my birthday won 1075.00 on dollar slots cashed out of the machine went to restroom to show my best friend what I had won called out for her she said here long story short I held the ticket abo be e the stall so she could see it she grabbed it but all the sudden she came out of the NH ext stall it hit me I had just been robbed...waited till whoever was in stall came out asked for ticket it was not one but three young girls acting like I was crazy and playing dum.they pushed passed me and I decided to rush to security and see what could be done . Johnny and his security staff handled this in such a professional way that I have never seen done .by the end of it all Johnny brought me my money and made a tragically bad thing magically go away ....thanks so much Johnny your the best I will never forget how you made my night perfect again your worth a million in my eyes I hope your bosses know that thanks so much ....,you and your staff are awesome for sure may God bless your life
We just got back from our first visit to Red Hawk Casino. The players club person was very helpful signing us up for our players cards. She asked us if we had heard of any promotions and when my wife mentioned a $100 loss rebate program she asked where did we hear about it. I said on a billboard and she asked where. I said on highway 80 and she said that was good enough and we both got to participate in the promotion. Our first hour's losses up to $100 was given back to us in the form of e-cash.
The casino itself had a lot of penny slot machines that we had never seen before. And there were located in several places free drink self service kiosks. We had a midnight special breakfast in the 24 hour cafe and stayed at a motel 5 minutes away. We had stopped here on our way to Reno and plan on doing so again in the future.
Havn't tried amenities or restaurants. Not sure if they have a hotel. Very easy to get in and out, has its own freeway offramp. Very nice and new.
I guess my main dislikes are: the slots are largely aimed toward larger bets. Makes it hard for a person with poor luck to play slower to allow gambling time for those he came with.
Players club seems to be somewhat on the not so generous side at least compared to the other casinos in Northern California. Although I am not a high dollar gambler and may be only referring to those who do not spend alot.