Review Detail
2.3 10
DO NOT WASTE YOUR TIME
Overall rating
1.7
Slots
1.0
Table Games
2.0
Customer Service
2.0
Player's Club
1.0
Gaming Atmosphere
2.0
Amenities or Hotel
2.0
Food & Drink
2.0
After a couple of years of regularly visiting both Casino Arizona locations, I have decided to never gamble at EITHER location again. These Indian casinos by law CAN set their machines to pay-out at least 25% lower than the Las Vegas casinos which makes it next to impossible to ever win.
This has gotten worse and worse since the new "Talking Stick" resort has opened. They must be trying to make up for their losses because no-one I have spoken with since the opening likes the new casino one bit. There are zero "Quarter" Keno machines.
Second, I changed the address on my players account in early August and they surprised me by upgrading me from a classic to a silver level. I visited about 3-4 times that month and then in September I did not receive my "PERKS" ($15 - 2x a month) at all. I was told that they raised all the playing levels and players have to play at least $300 each visit to receive any perks. I told them I will be taking my business elsewhere! Go to Vegas because at least there you will have a shot at winning some of the time instead of feeding your money to the bottomless pit called CASINO ARIZONA!!!!!!
This has gotten worse and worse since the new "Talking Stick" resort has opened. They must be trying to make up for their losses because no-one I have spoken with since the opening likes the new casino one bit. There are zero "Quarter" Keno machines.
Second, I changed the address on my players account in early August and they surprised me by upgrading me from a classic to a silver level. I visited about 3-4 times that month and then in September I did not receive my "PERKS" ($15 - 2x a month) at all. I was told that they raised all the playing levels and players have to play at least $300 each visit to receive any perks. I told them I will be taking my business elsewhere! Go to Vegas because at least there you will have a shot at winning some of the time instead of feeding your money to the bottomless pit called CASINO ARIZONA!!!!!!
P
Patricia