When I arrived at the venue no one greeted our party. Throughout the whole night our party had to get our own drinks. Waitresses never even came to check on us the whole night. Towards the end of the night the waitress came over after the whole night was over.
This hotel/casino will keep things that are yours and will not give them back. If you lose something at this establishment, or it is out right taken from you, don't expect to get it back. Moreover, they will not even release something that is yours due to their policies and procedures. This establishment can not relate to human values (something that might be of sentimental value to you) only policies and procedures matter.
The customer service is terrible here. All the parents, even people that are not staying here come& leave their kids to play in the pool or the arcade so they can drink,smoke & gamble. I will never come here again!! Total shit hole
Sadly, the drawings do appear rigged - as is the point system they use for their rewards program. Hon-dah smells horrible due to the poor ventilation. the drunks are a nuisance and the payouts are a joke. Slots inhale your cash, no payouts.