Desert Diamond West Valley Resort and Casino

Hot
 
2.3 (5)
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Desert Diamond Casino.jpg

Details

Address
9431 W Northern Avenue
City
Glendale
State
Arizona
Zip Code
85305
Country
United States
Phone
(623) 877-7777

Restaurants: 5

Liquor: Yes

Games Offered: Slots, Video Poker, Blackjack, Spanish 21, Pai Gow Poker, Ultimate Texas Hold'em, Three Card Poker, Poker, Bingo 

Casino Size: 75,000 Square Feet

Special Features: Free self-serve soft drinks. 

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Photos

Desert Diamond West Valley Resort and Casino - photo 10
Desert Diamond West Valley Resort and Casino - photo 11
Desert Diamond West Valley Resort and Casino - photo 9
Desert Diamond West Valley Resort and Casino - photo 7
Desert Diamond West Valley Resort and Casino - photo 8
Desert Diamond West Valley Resort and Casino - photo 4
Desert Diamond West Valley Resort and Casino - photo 5
Desert Diamond West Valley Resort and Casino - photo 6
Desert Diamond West Valley Resort and Casino - photo 1
Desert Diamond West Valley Resort and Casino - photo 2
Desert Diamond West Valley Resort and Casino - photo 3

Map

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User reviews

5 reviews
Overall rating
 
2.3
Slots
 
2.6(5)
Table Games
 
2.0(3)
Customer Service
 
2.0(5)
Player's Club
 
2.4(5)
Gaming Atmosphere
 
2.8(5)
Amenities or Hotel
 
2.5(2)
Food & Drink
 
1.8(5)
Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
No Video Poker That I Could Find
Overall rating
 
1.3
Slots
 
2.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
There is no video poker at this casino that I could find and I've been there multiple times. The table games are too expensive. Customer service is super slow. The players club doesn't offer much in the way of rewards. The atmosphere isn't anything to brag about. Their food is mediocre and alcoholic drinks are expensive. I wish this casino was better since it's close to my home... But it's not.
'
A
Comments (0) | Was this review helpful? 0 0
Beware stay away
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
They give a food voucher that they won't accept, every slot I played just took my money. Not once but every time I've been there. Will never go back and will spread the word. 
RS
Comments (0) | Was this review helpful? 1 0
Mrs
Overall rating
 
3.8
Slots
 
5.0
Table Games
 
N/A
Customer Service
 
2.0
Player's Club
 
5.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
N/A
Food & Drink
 
2.0
Need better restaurants 
JO
Comments (0) | Was this review helpful? 0 0
Disappointment
(Updated: October 13, 2017)
Overall rating
 
1.4
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
We have been waiting and hoping for a casino to open on the west side of the Valley for a while. Well, we finally got it. What a disappointment. It is all class 2 machines(bingo)that are tighter than a frogs..... I used to go quite a bit but figured if I am just gonna give my money away, I could find someone better to give it too. Cant remember the last time I got to play on their money. They yanked all the keno machines. I guess they were too popular as there was always a wait to get on them. Like half of the machines will not accept the payout tickets, so you have to pull out more cash. If your machine malfunctions or tilts, you will wish you had a novel to read while you grow old waiting for a tech to show up. Its not that there is a shortage of people on the floor, it's just that their top priority is going around trying to find machines where people may have left a few cents in, and cashing that out before some customer sits at that machine. Heaven forbid!! Players club sucks.I was probably dumping 2k a month in this place and five dollars in a food coupon every two weeks is what they consider to be comps. Almost six bucks for a bottle of domestic beer. Seriously, you're better off takin a drive to the east side and going to a real casino!
K
Comments (0) | Was this review helpful? 2 0
fun place to have fun
(Updated: March 04, 2017)
Overall rating
 
4.0
Slots
 
4.0
Table Games
 
4.0
Customer Service
 
4.0
Player's Club
 
4.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
4.0
Food & Drink
 
4.0
fun place to have fun.
R
Comments (0) | Was this review helpful? 0 3

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