Mole Lake is a beautiful casino/hotel from the outside. Inside, they are NOT ready to host, serve or provide service in regards to any function.
The wedding I attended was beautiful until the reception. Things went wrong all night long. The bar service was TERRIBLE. It took forever to get a drink! Also, they conference manager kept talking to the bride/groom about all the problems they were encountering throughout the night.IT WAS HORRIBLE.
I just found out the caterer was responsible for the cake that never arrived. The list goes on and on! The jist of it.. DO NOT HOST ANY TYPE OF FUNCTION HERE!
This is a fantastic casino. They had great Customer Service and it was great to hear the coins dropping again in the machines. They have machine that still pay out in tokens. The security staff could use a little help because I told them about a problem with the machine and the guard's responses was "I can't fix that." Also the hotel staff could use help too. I went to check on a room and they were full--I asked if there was another motel close and was told the closest was 10 miles away, the next morning we found one not even a half a mile away after we slept in the car. The rest of the staff is fantastic and we would highly recommend this casino to anyone that like a small casino with a great atmosphere. Try it out and I am sure you will feel the same. Thanks.
We absolutely love this little casino in northern WI. We don't always win but we always have a good time. The staff is a bit stuffy and the slots are okay until after midnight and they are not open all night but a good time to be had and the buffet is not bad either. They have snacks until bar close at the little bar and a decent variety of games to keep you entertained. It is a bit outdated in some respects and small but fun. Haven't stayed at the hotel yet but will some day. Those we have met that have are very happy with it.
Very impressed compared to "What was" Have visited Casino for over 20 years, never impressed enough to be a regular! Now a completely different Casino, other casinos could take a hint on their reclamation project! Perks, food, players club, gaming all a 100% improvement!